As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.
Auto Claim Specialists (autoclaimspecialists.com) has 381 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
autoclaimspecialists.com
Website
autoclaimspecialists.com
Category
Insurance
Location
Fort Worth, Texas
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: September 2026.
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Professional, Knowledgeable, Reliable!!! Before speaking with them did not know variables affecting car appraisals (especially when car is a total loss). Thx to folks at Gold Coast for referring me to Auto Claim Specialists. The new appraisal was not only fair value of the car but more aligned to figure I had in mind. You should definitely check out their website for more info and how they can help you. I am glad gave them a call, you will too...
Response from Auto Claim SpecialistsMar 1, 2019
Thank You for taking the time to issue us a review Sir. We truly have enjoyed working with you. I am so Thankful you took your vehicle to Gold Coast to inspect. Gold Coast is the premier Collision Facility in Illinois. I hope you never need us in the future. However, if the unfortunate arises please call on us.
Sincerely,
Robert L. McDorman
MR
Ms. Rhonda G.
I knew when USAA offered me such a low rate
I knew when USAA offered me such a low settlement on my 2009 Mercedes CLK 350, I had to do something. My car had less than 100k miles and was in immaculate condition. The USAA appraiser listed my car with no extras like power heated seats, navigation, entertainment etc. Robert at Auto Claim Specialist stepped right up to the plate and knew how to play hardball He kept me updated constantly. I have never worked with a more professional and competent company. Thank you so much!
Response from Auto Claim SpecialistsFeb 21, 2019
Thank You Mrs. Garrett for taking time to issue us a review. We truly enjoyed working with you to help you get made whole.
Sincerely,
Robert L. McDorman
MJ
Mr. J G. J.
Amazing Results
The insurance company was offering a low ball settlement offer. My job requires me to have to have exceptional negotiation skills. The problem was I didn't have the data to back up counter offers. The insurance company had databases of cars sold close to my zip code in the last 3 years and tried to lean on that data as support for their offer. Auto Claims Specialists has tremendous data to counter the insurance company's and the ability to drive negotiations to a quick conclusions. At first I was skeptical as I was pulling many valuations available on the internet but that wasn't good enough. The team at ACS know the system and how it works. They were able to drive to a much higher valuation as a settlement. I didn't have the time, the fortitude, or the backup data to pursue the much higher settlement ACS was able to achieve.
Response from Auto Claim SpecialistsFeb 16, 2019
Thank You Mr. Jones for taking the time to issue us a review. We handle each of our clients claims in the same manor as we handled yours. We understand these are trying times, and our clients need us. We hope you never need us again. However, if the unfortunate arises please call on us to help.
Sincerely,
Robert L. McDorman
CG
Cheryl G.
Completely satisfied
I found Auto Claim Specialists to be very professional. They kept me informed every step of the way and got me more than I thought possible
Response from Auto Claim SpecialistsFeb 16, 2019
Thank You Ms. Griffith for taking time to issue us a review. We are pleased we could assist you and obtain a just settlement.
Sincerely,
Robert L. McDorman
HE
Henry
Taken care of
Had a accident, insurance company instantly low balled me and then I sought the help of ACS from a referral. Went from 26,000 to 34,000 without lifting a finger. Amazing work. And overall it was painless and quick which will make me refer them to friends and family.
Response from Auto Claim SpecialistsFeb 16, 2019
Thank You Mr. Henry for taking time to issue us a review. We appreciate you business. If we can assist in the future please call on us.
Sincerely,
Robert L. McDorman
CO
Celestine O.
How can this be? Gap on top of Gap!
On July 12, 2018, Geico Insurance deemed my Volvo a Total Loss and tendered a settlement of $1,710.29 after deductible to my Credit Union. The payoff at the Credit Union was $11,285.05 at the time of the accident. I had purchased GAP protection from the Credit Union at the point of purchase, so I was not concerned with the balance due to the Credit Union of $9,443.12 after the Geico Settlement of $1,710.29. At the close of the GAP claim, the benefit was $4,715.04 leaving me with a balance due of $4,720.13. My Credit Union informed me this remaining unsecured balance was due immediately. How can this be? I had GAP protection. I contacted Auto Claim Specialists for help and asked them to review the Geico settlement and the GAP benefit. Auto Claim Specialists uncovered Geico had undervalued my settlement by over 200%. Today I paid off my remaining balance due to the Credit Union and deposited an additional $4,494.27 from the revised settlements. Thank You Auto Claim Specialists for showing Geico their liability was not only the GAP shortfall of $4,720.13 but an additional $5,802.19 liability from a prior accident. I will definitely send people who need this kind of assistance your way! Robert worked day and night to get me this successful result and is "The Guy." You will not be disappointed.
Response from Auto Claim SpecialistsFeb 4, 2019
Thank You Ms. Otuoro for taking the time to issue us a review. Your unfortunate situation occurs often in our office. In any lose situation such as yours, the primary carrier should always be held accountable for their share of the liability prior to filing a GAP Benefit. Most individuals in your situation are not aware they have options to contest the proposed settlement and left with a deficient balance to their lender. We Thank You again for allowing us to insure you were made whole for your lose. We hope you never need us again. However, if the unfortunate arises please call on us.
Sincerely,
Robert L. McDorman
CS
Chuck S.
Vehicle Total Loss - Robert to the Rescue!
My insurance company declared my vehicle a total loss, and I was unsure of how to proceed to make sure I didn't wind up with a bad situation. Robert responded immediately and spent a significant amount of time reviewing my situation, advising me and answering my questions. His patient expertise gave me complete peace of mind in securing a favorable settlement with my insurance company for my hit and run claim. I can't recommend his services highly enough and will refer everyone I can to him going forward.
Response from Auto Claim SpecialistsFeb 1, 2019
Thank You Mr. Siegel for taking time to issue us a review. We cherish our clients and their input we receive. I hope you never need us again. However, if the unfortunate situation arises, please call on us to assist you and your family.
Sincerely,
Robert L. McDorman
FS
Francis S.
Highly recommended
Auto claim specialist is very prompt, responsible and professional.
They did what they promised.
Definitely I will recommend to all my relatives and friends.
Response from Auto Claim SpecialistsJan 25, 2019
Thank You Ms. See for taking time to issue us a review. We appreciate your business.
Sincerely,
Robert L. McDorman