As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.
Auto Claim Specialists (autoclaimspecialists.com) has 381 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
autoclaimspecialists.com
Website
autoclaimspecialists.com
Category
Insurance
Location
Fort Worth, Texas
Listed on Five Star Index
2026
About these reviews
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The company replied to 100% of reviews.
Latest
Most recent review: September 2026.
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Mr. Robert is extremely efficient, communicative, and willing to help. He answered all our questions even if it was a late evening or weekend day. He helped us with not just 1 but 2 vehicles now and we he was able to get us the under payment amount that was owed to us. He 100% has earned a spot in our saved contact list and would recommend him to anyone who needs help.
Response from Auto Claim SpecialistsJan 13, 2020
Dear Mr. Rodriguez,
Thank You for taking time to issue us a review. We enjoyed working with you and your family. We hope you never need us again in the future. However, if the unfortunate arises. Please call on us.
Sincerely,
Robert L. McDorman
NC
Nathan C.
Top notch service!!!
Top notch service! Robert regarded my wife, Tasha, and I with the upmost respect, answered all of our questions and completely helped us through the entire claims process. Highly recommended!
Response from Auto Claim SpecialistsJan 9, 2020
Thank You Mr. Crawford for taking time to issue us a review. I enjoyed working with you and your wife through this sensitive situation. I hope you never need us again. However, if the unfortunate arises, please call me.
Sincerely,
Robert L. McDorman
EB
Erica B.
Great & easy experience!
Great & easy experience!
Response from Auto Claim SpecialistsJan 9, 2020
Thank You Ms. Burford for taking time to issue us a review. We enjoyed working with you.
Sincerely,
Robert L. McDorman
MW
Mary W.
Best hassle-free experience
After trying to deal with the insurance company over and over again and getting the runaround, it was recommended that I contact Robert McDorman. He was not only able to get my claim resolved with the insurance company in only 1 week. but he found out they were giving me $4000 less than what I was entitled to! I can't sing enough praises for his services, and it was 100% hassle-free on my end. You pay nothing upfront for his services, and he only gets paid when you get paid, and you may think it is too good to be true, but he holds true to his word! I would give 10 stars if I could! Thanks!
Response from Auto Claim SpecialistsDec 24, 2019
Thank You so much for taking time to issue us a review. We enjoyed working with you and helping you thru this sensitive situation.
Sincerely,
Robert L. McDorman
AL
Alex
My experience with Auto Claims…
My experience with Auto Claims Specialist, and James Byerly was exceptional. Not only was the outcome favorable, but when i initially called, i was a little hesitant and unsure of the whole process. They made it so very easy. They gave me a timeline and expectations of the Diminished Value claim. Everything they said and did was how it happened. They are a great company to deal with and James followed up and kept me in the loop during the whole process. I usually don't do testimonials but this was one time i did because they deserved to be praised for their great work and honesty.
Response from Auto Claim SpecialistsNov 22, 2019
Dear Alex,
Thank You so much for taking time to issue us a review. We truly appreciate your business. I hope you never need us in the future. However, if the unfortunate arises please call.
Sincerely,
Robert L. McDorman
CG
Carol G.
Best Insurance Advocate for the Little Guy
A deer jumped in front of my paid- off Honda last fall and totaled my vehicle. I had never had a wreck or dealt with an insurance company before. I was busy with a sick parent and was advised to get a third party adjuster to help navigate the process and be my private advocate and representative. I had been a long-time customer of Farm Bureau. The insurance company quickly offered $6,600 ($2,000 less than the car was worth) for my property damage and pressured me to sign the car over to them immediately so they wouldn’t have to pay storage, which I did. They then dealt unfairly with me in giving me fair market value for my car. With Mr. McDorman’s help, on my behalf, he exercised my right to protest under my policy. After my personal adjuster wrote numerous letters, consulted lawyers, etc. and made a case for Bad Faith Practices and threatened legal action, the insurance company finally admitted wrongdoing and unnecessary delay and paid out over $15,000 for property damage and loss of use. Bottom line, don’t let these insurance companies push you around and devalue your property they owe you for. By law, there are provisions in your policy to help protect you! I highly recommend Robert McDorman to help you navigate the process. He only collects if he gets you more than the original offer, and his cut is more than fair. The man is a work horse and he took my problem personally!! He was always a phone call or text away from an update and he is incredibly knowledgeable about the business, the insurance adjuster community, and the insurance claims climate in Texas. He got me more than twice as much as the insurance company was going to pay!
Response from Auto Claim SpecialistsNov 22, 2019
Dear Mr. Groves,
It was a pleasure working with you. We appreciate you taking time to issue us a review. Thank you for pointing out the insured has rights. We average a 29% increase from the carriers final settlement on Total Loss claims. I hope you never need us again. However, if the unfortunate arises please call.
Sincerely,
Robert L. McDorman
AN
Anna
It was a pleasure dealing with James…
It was a pleasure dealing with James Byerly at Auto Claims Specialists. I didn’t have to do anything, he took care of everything for me. He’s also very nice and quite entertaining, which helped make an awful experience with an uninsured motorist bearable! I hope I never need his services again, but if I do, I know who to call!
Response from Auto Claim SpecialistsNov 22, 2019
Dear Anna,
Thank You for taking time to issue us a review. We appreciate your business.
Sincerely,
Robert L. McDorman
BM
Bill McRae Ford L.
Auto Claim Specialists did us a…
Auto Claim Specialists did us a fantastic job negotiating with the insurance company of an individual that ran into one of our new trucks while on a test drive. This was a very expensive 2019 Ford King Ranch F250 Crew Cab and the accident caused almost 15k dollars in damage to this new truck. Auto Claim Specialists contracted with me to aid in receiving a fair diminished value for the damage to this truck. They had me a settlement in a very timely manner and I could not be more pleased with the ease in working with them. I highly recommend them!
Response from Auto Claim SpecialistsOct 23, 2019
Thank You Mr. McRae for taking time to issue us a review. We enjoyed working with you and your staff. I hope you never need us again. However, if the unfortunate comes along, please call us and we will be there to help!.
Sincerely,
Robert L. McDorman