As licensed Public Insurance Adjusters, we are experienced in negotiating claims with insurance companies. We have teamed up with Vehicle Value Experts for access to the best vehicle valuing tool available. Together, with the best knowledge and the best negotiating skills, we can ensure a fair settlement of your auto claim.
Auto Claim Specialists (autoclaimspecialists.com) has 381 customer reviews on Five Star Index, with an average rating of 5.0 out of 5.
Also known as
autoclaimspecialists.com
Website
autoclaimspecialists.com
Category
Insurance
Location
Fort Worth, Texas
Listed on Five Star Index
2026
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The company replied to 100% of reviews.
Latest
Most recent review: September 2026.
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I have used Auto Claims Specialists twice recently and they were amazing each time. I cannot say enough to show how pleased I have been with Robert, Chase and the others assisting in my claim. They are honest and dependable.
Response from Auto Claim SpecialistsJun 24, 2021
Thank You Mr. Heuberger for taking time to issue us a review. We appreciate your business Sir. If we can be of assistance in the future, please call on us.
Sincerely,
Robert L. McDorman
TH
Terrin H.
Hail Damage Increased Car Value!
My car was totaled by Hail Damage, and Auto Claim Specialists were able to get me an additional $5000 on my car's value! I was skeptical at first but they proved to be true! I'm very grateful for them!
Response from Auto Claim SpecialistsJun 24, 2021
Hello Mr. Hunter, Thank You for taking time to leave us a review. We enjoyed working with you. I hope you never need us in the future. However, if the unfortunate arises, please call.
Sincerely,
Robert L. McDorman
DE
Derek
Had a great experience using Auto…
Had a great experience using Auto Claims Specialists. Increase they got us was right on point. Very happy with the professionalism and service offered. Thank you for all your help. Highly recommended.
Response from Auto Claim SpecialistsJun 24, 2021
Thank You for taking time to issue us a review. Please call on us in the future if needed.
Sincerely,
Robert L. McDorman
SJ
Smith J.
Thank you to Robert for assisting me…
Thank you to Robert for assisting me with this process. Robert insured i was taking care of and did not stop working until i was taken care of! Robert and his team are amazing i definitely recommend them if you have a car accident.
Response from Auto Claim SpecialistsJun 14, 2021
Thank You Mr. Jobs for leaving us a review. We enjoyed working with you.
Sincerely,
Robert L. McDorman
CT
christa T.
Amazing!!!!
I cannot thank Auto Claim Specialists enough. They settled with my insurance company for an additional $5900. They took care of everything, I am so grateful!
Highly recommend!!
Response from Auto Claim SpecialistsJun 14, 2021
Thank You Ms. Taylor for taking time to issue us a review. We enjoyed working with you.
Sincerely,
Robert L. McDorman
MM
Molly M.
Highly Recommend!
Let me first start by saying Robert is amazing! He will renew your faith in humanity. He is what we all hope for when needing assistance in uncharted territory. I've never been in an accident where my vehicle was deemed a total loss. I was personally questioning the value that was assessed by my insurance, but didn't know what to do. I was fortunate enough to voice my concern to my collision center and they provided me with Robert's information at Auto Claim Specialists. After speaking with Robert (he returned my call the following morning at 8am) I was confident I had at least support to question the value of my vehicle. He provided the transparent fee structure which is completely reasonable based on the benefit of the service they provide. I spoke with Robert several times throughout the process and he made me feel confident I was in good hands, and that he would only do what was best for me. He promised and delivered!
If I know anyone in my situation, I'm referring them to Auto Claim Specialists.
Thank you, Robert, I know I've told you, but you're the best!
Response from Auto Claim SpecialistsJun 8, 2021
Thank You for taking the time to issue us a review. We enjoyed working with you and helping you through your Total Loss claim. We truly appreciate your business. If hope you never need us again. However, if the unfortunate arises please feel free to call on us.
Sincerely,
Robert L. McDorman
RO
Ronny
Don't Waste Time Going Nowhere with Insurance--Hire ACS for Results Instead
Our insurance company declared our 2017 Chevy Traverse a total loss following a hail storm. We wanted to replace it with the same model with similar trim, year, and mileage. Once we started shopping online and visiting dealers, it quickly became apparent that there was no way we could buy a similar car or even the same one we already had for anywhere near the insurance company's valuation of it. Despite days of providing detailed documentation based on my own research showing that the comps that were being used were old and not reflecting current higher prices on used inventory, I was getting nowhere to make the company budge in their valuation. I discovered Auto Claim Specialists upon a recommendation, and after a brief conversation and review of the facts, they took my case, and I invoked the appraisal clause of my insurance contract. After that, ACS took over, freeing me up from more fruitless hours of work. They gave me frequent status updates, explained where negotiations stood, gave their professional opinion on what to realistically expect at each stage, and asked for my input. In the end, the final settlement value they obtained was over $4,500 more than the original offer and within the range of what ACS had projected. Don't waste your time arguing with your insurance company only to get a just few extra dollars added to your undervalued vehicle. Let experienced professionals get the full worth of your car out of them instead.
Response from Auto Claim SpecialistsJun 4, 2021
Thank You for taking time to issue us a review. We enjoyed working with you and seeing to it you where made whole for you loss. Most of all we greatly appreciate your trust in us and confidence. I hope you never need us in the future. However, if the unfortunate arises please call on us.
Sincerely,
Robert L. McDorman
DP
Dana P.
F 250 Claim
We recently had two trees blown down on our 2020 F250 which our insurance company deemed a total loss. Five weeks after the incident our insurance company still would not offer us fair market value for our vehicle. A very good friend who has connections to the automobile industry recommended Robert McDorman and assured us he would be able to assist us in dealing with the insurance company. We contacted Robert and he reviewed our settlement offer from the insurance company and assured us we were not being offered fair market value. He walked us through the process explaining everything that could take place if we contracted his services. During the process, Robert and his team kept us up to date with the negotiations and in a week and and half Auto Claim Specialist had resolved our dispute with our insurance company for an amount that greatly exceeded our expectations. I encourage anyone that is having a dispute with their insurance company to reach out to Robert and his team. They are honest, professional, and will fight to make sure you are treated fairly. I also know from a previous incident that Robert will only take your claim if he is certain he can help you. Auto Claim Specialists does not operate just to make money. They truly care about their clients. Thanks again Robert. You and your team are the best!
Response from Auto Claim SpecialistsMay 27, 2021
Thank You so much for taking time to issue us a review. We appreciate your business and taking the time to issue the review. Our business is solely based on referrals and repeat clients. As you saw from your previous situation with your insurance carrier if we are not certain we can increase the settlement by at least $1,600 we will give the client the information needed to increase their current proposed settlement to a fair value at no charge. I hope you never need us again. However, if the unfortunate arises please call.
Sincerely,
Robert L. McDorman