AuthenticbrandsgroupReviews of authenticbrandsgroup.com

Worst corporation I have ever worked for. Highly mismanaged with people who don’t understand or care about e-commerce. The continued focus on wholesale over digital is a recipe for failure and it’s a shame as they have an impressive catalog of brands. They are just in it for the bottom line, don’t care about the brands they rep or the people who run them. They are everything wrong with corporate America and what consumers fear as far as not getting the quality they think they’re paying for. It’s all phoned in to get the bottom dollar as fast as possible regardless of who they roll over to get there, whether that be shoppers or their employees.

Reebok has changed ownership and the delivery is now much longer. But if you bare that in mind, the quality is still pretty good. Just expect the delivery to be very long

JL378Y Ordered two pair of Reebok shoes, received only one. Reebok claims they made no mistake. No money back and no shoes. Impossible.

THEY HAVE STOLEN MY SHOES I PURCHASED A PAIR OF COMME DE GARCON SHOES IN DEC 2018 I called right before they liquidated the sole fell out of I could get them repaired, I was told they could be repaired replaced or refunded the shipping label I was sent expired. I called back 11/12 not aware of the liquidation or return ramifications and everyone gave me different information. The web service team is rude and awful I was yelled at and hung up on multiple times by their customer service I was lied to I was told all merchandise purchased prior 10/31 had till 11/15 for refunds I was still given an expired label I ended up paying $30 for 1 day shipping my shoes they arrived at 10:42am 11/15 I called today and was lied to and hung up on that no refunds would be processed regardless of when it was received and they are refusing to ship my shoes back these are a pair of comme de garçon play shoes WHY ARE THEY HOLING MY SHOES THAT I PAID FOR IF THEY DONT WANTO REFUND THEM WHY KEEP THEM SEND THEM BACK I PAID FOR THEM Now they are passing off everything under this new buyer and I was told to contact them they don’t even have a real customer service this is awful I will never buy anything from this company