atomicnetworks.coReviews of atomicnetworks.co

LISTEN TO THE NEGATIVE REVIEWS. Unfortunately, it looks like this service is just like the other low tier providers, probably worse. They will trick new customers with adequate support, then it all goes down the toilet. I've been having severe packet loss on my business server the last 4 days. ZERO response from their support team, with 2 critical tickets opened. WOW. Canceled my service immediately. HORRIBLE customer service. If you want your servers to be unusable and with no response from support, this is the service for you! ORIGINAL REVIEW: Over the past 10 years, I've struggled with entry- and mid-level VPS providers. Downtime, data loss, and poor support response times were constant issues. Every few years, I'd spend days researching and testing new servers to meet my needs. I discovered Atomic Networks. Their servers are not only twice as fast as any others I've tried (in every metric), but their support seems great (special thanks to Sagnik!)

Charging my card after I told them not to, can't cancel my supporter and now they are charging me monthly for something I can't stop. Had to contact my bank, absolutely ridiculous.

One of the worst providers I have ever purchased from. The server I purchased had major latency issues. Opened a support ticket and as of writing this the ticket still hasn’t even been replied to once. 3 days and counting on a reply to a support ticket. Avoid at all costs. Spend your money somewhere else that actually cares.

I purchased a dedicated server and opened a support ticket shortly afterward asking a basic question and my ticket went 2 days completely unanswered even though the company advertises 24/7/365 support. I responded to the ticket, but still received no response. It is unfortunate because their pricing is good and the checkout/provisioning experience was good, but clearly support is lacking.

the experience is awful it's dogsht

Too bad, no one responded to the ticket I sent for 3 days.

I previously wrote a good review because their service was solid, but now it just completely sucks. opened a ticket that sat for 5 days before I cancelled my service. Do not buy from this company unless you want to wait for days to fix simple issues that any other provider could solve in half an hour.

support is not good