bingo! even after the vendor initially crossed up my order with another, they emailed to say the error was caught and the right item sent next day. thats what i call great service and worth reporting. i will use them again because of the honest service and good comms.
PD
Phillip D.
Compared to some of my recent buying…
Compared to some of my recent buying experiences, Atomic Mall was a refreshing, positive change. I'm a model railroad enthusiast and found an accessory I've been searching for (without success) for two + years. Easy checkout and payment and I got the piece in TWO DAYS. Couldn't be happier.
DN
David N.
FANTASTIC
FANTASTIC! Been a seller here for a while and i've actually sold more than on ebay, but went to make my first purchase last week, not knowing what to expect. It went off without a hitch (an LED light for my truck) and arrived earlier than expected. The seller even tossed in an extra light with a personalized note! Not oftne that i'm impressed with an e-com site, but I am with Atomic, so much so that I felt the desire to write a nice review! Keep up the great work guys.
BM
Beth M.
Great place for sellers to list
I've been using Atomic Mall since they opened. I had been looking for an alternative to the increasingly expensive eBay, and this place works well. As a seller, there are plenty of options to choose from on service levels, all of which are reasonably priced. You have a lot of choices when you list, and each listing includes up to three photos for no additional cost. You can choose plain text or use HTML - your choice.
The final value fees are a lot less than places such as eBay, so it is helpful to lower your selling costs. You do put a deposit down, but there are no monthly store fees - only a final value fee when something sells.
I've had no problems as a buyer either, with orders being handled in a timely manner. Note that every venue seems to allow foreign sellers, so be sure to read up about your seller before buying so you know what to expect. While Atomic Mall customer service is good, they cannot control everything a seller does, so like ANY venue, buyer beware and be careful.
The only real thing I would change about Atomic Mall is visibility. When I started, we had Google Base integrated into the listings, and traffic was decent. When Google Base closed their doors, it has been hard to get better traffic to the listings. That is something I hope Atomic is working on. The all-important traffic levels are down, and it requires a lot of promotion on the part of the seller to be seen.
I am keeping my store on Atomic Mall though - very pleased with the appearance, pleased with the options and pleased with the pricing. Now, let's work on that traffic!
DB
Dawn B.
Good selection and support
i bought a comic here that was impossible to find on severl other sites. very happy with the quick shipping - price was kinda high, but well worth it for the rarity. will shop atomic again.
RD
Ronald D.
Top notch customer service
I always make a point to give good reviews to companies that provide over the top customer support, and this was my experience with Atomic Mall. I initially had a payment issue with one of their marketplace sellers, so basically gave up and abandoned the purchase, thinking I'd just look elsewhere. A few hours later their rep contacted me by email and asked if there was a problem. I explained what happened and together we got the solution. Order placed. Item received in good condition (a beautiful vintage oak hat rack), and I couldn't be happier.
FO
Freida O.
An overall great experience. Will shop again
In light of some less than satisfying deals I've had on other 3rd party marketplace sites in the past, I decided to try Atomic Mall for the 1st time, as they had a nice piece of crystal that I'd been searching for. Seller was open, honest and extremely communicative, which are deal makers for me. The delicate piece arrived intact and I immediately placed another order without issue. 5***** for Atomic Mall - no issues.
BB
Bill B.
Very satisfied - excellent overall.
My experience with AtomicMall was excellent. Ordered an antique
brass lamp from one of the stores there and it arrived a day
sooner than I expected. Before shipment I had a concern about one
of the things posted in the description, and the store owner got
back to me immediately with the information I needed. Overall, a
5 star rating. Will definitely shop here again.