Jonelle M.
If i could i would give this company a…
If i could i would give this company a negative number but unfortunately i can't. I placed an order August 20, 2025 and still have not received it, its almost October. Reached out to their customer support and I've been given phone numbers and I've been told my item were delivered. My local post office had not received anything and do not handle packages that start with tracking number ZA. Reached out, stated I wanted my money back and they have sent an email saying the following "Dear customer, We are sorry for making you wait so long, After verification, we found that the delivery address was correct. Please understand that since we have submitted the correct address to the carrier and arranged for delivery, this situation is not within our compensation scope. Please try to contact your local logistics provider or post office, maybe the courier has trouble delivering your package at the end. Thank you for your understanding Best regards, Zoey Customer Service Center" This is the 5th email sent and received. I absolutely discourage anyone to buy from this company. Will be filing a theft claim with my bank.



