Dayton K.
Not Great User Experience
At some point the autopay to my bank account stopped. I was not made aware this changed until I got a letter in the mail saying my account was in default. I logged into the website to set up autopay and it doesn’t exist anymore. I can only make one time payments. How is that acceptable?!
Response from Assurity Life Insurance CompanyMar 30, 2022
Hi Dayton, we're sorry to hear about your experience. We'll have someone from our Customer Connections team follow up with you to share more about this process and be sure everything is set up correctly.