Fawn G.
Aspire changed my address and then stole my money
Aspire General changed my address on my policy without my consent after I inquired about an additional renters insurance policy in the event that we would have moved to a new home. We asked for a quote, instead they changed my policy and updated our address to an INCORRECT new address that increased our rate by hundreds of dollars. Then, they asked for proof of the residence I’ve been living at for years, and refused when proof was provided to change my address back. We CANCELLED the policy because they refused to correct their error, they charged us for 2 months at an INCORRECT address plus a cancellation fee. In short they made a mistake, refused to correct it and then STOLE OUR MONEY when we cancelled the policy. Literal crooks.

