AsianMelodiesReviews of asianmelodies.com

Response from AsianMelodiesFeb 1, 2022

Dear Pete, Hello and thanks for finding time to submit your review. Nevertheless, we'd need to clarify some details you mentioned in your feedback. Kindly note, that our website is completely legitimate, as we work in accordance with international law. We carefully approve all the users to be registered on our website. Our users’ profiles are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the person you are corresponding with (such profiles have a label "Validated member"). Also, we make sure as much as we are able to that the user is single and interested in communication with other members of the platform. We require to see photo IDs of all our Validated Members. In case a member gives rise to our suspicion, we may take additional steps to verify the profile, such as asking her to record an identification video for us. If you wish us to investigate the situation you mentioned, please contact our support team via [email protected] and provide as many details as you have. Kind regards, AsianMelodies Customer Support

Response from AsianMelodiesNov 6, 2021

Dear Sir/Madam, Thank you for taking the time to leave your feedback. First and foremost, we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign. By creating a profile, every member will find a way to represent himself/herself on the site in an easy and unique way. Each member has their own purpose for creating the profile, but all of them receive a convenient place for searching for new acquaintances, a secure space for communication, and outstanding customer service. Please note that different members may prefer to use our website for various reasons as the platform provides a safer and secure space for communication. Every member is using our platform and services such as real meetings for different purposes, hence, the personal experience of every particular user is unique. We are sorry to hear that your feedback was not satisfactory, and we will work better to improve our service in the future. Kindly note that there is an option of Real Meeting in case you wish to meet another member in real life and we are glad to assist you with the organization in case it is needed. As for the profile termination, we care a lot for every client and feel sad when they decide to leave. However, we respect the decision of every customer, so if you faced some difficulties with your account termination, please let us know about it via [email protected] If you have any other concerns or remarks regarding the functionality of the website, please share those with us via our email! We would greatly appreciate it if you decide to review the feedback. We work 24/7 for our customers! Best Regards, Support Team AsianMelodies

Response from AsianMelodiesOct 31, 2021

Dear Chris, Thank you for sharing your feedback about the website. We want to remind you that our website is an online-international communication platform where our members can communicate, share different ideas, traditions, and knowledge with other members of the website. Therefore, it does not mean that each member is looking for a foreigner in order to marry and move to another country. It is always better to clarify the reason for registration and what they are looking for here with each member in particular. We may assure you that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign. Nevertheless, we cannot tell our users what photos to post or not to post, what clothes to wear, etc. as it completely depends on them. Moreover, we do not pay the validated members for communication with other users and prohibit our Regional Partners to do so. If we find out that the user is paid by the Partner for communication on his/her behalf, we fine the Partner and immediately delete the user’s profile. Also, validated members use our services free of charge, they have other limitations though. To name one - verification before the registration on the website that we mentioned above. If you have any doubts regarding any member on the site, please provide us with their profile ID numbers, gathering as many details as you can regarding that issue along with the comments describing the issue you have faced, or any of your concerns regarding those ladies. Then please send that information with the proofs to [email protected] and we will review the case. Therefore, we would greatly appreciate it if you decide to review the feedback, taking into account the explanation of how the website works. Best Regards, Support Team AsianMelodies

Response from AsianMelodiesOct 26, 2021

Dear Chip, Thank you for sharing your feedback with us, we do appreciate it. Kindly note that female profiles have to pass a few steps of verification before their profiles are approved. Firstly, our Regional Partner gathers and verify personal background information, ID, and other documents of the lady as well as upload verification video where the lady gives her consent to use our Website. The second step of the verification procedure is held by our Moderation Team after the Regional Partner creates a new lady’s profile. If we have doubts about the authenticity of documents or the lady's consent to be registered on our Website, we decline registration on the Website. In case you have faced any kind of issue with our platform, we are always ready to cooperate. Please, send all the information about the issue you have faced to our email [email protected], we are at your service 24/7 and will be glad to assist. Best regards, AsianMelodies Customer Support

Response from AsianMelodiesOct 24, 2021

Dear Mr. Jäger, We do appreciate you taking the time to share your point of view. Please be kindly informed that we have never deceived anyone, we review each complaint individually and do our best to resolve the problem in a satisfactory way. From our end, we do not tolerate the scam or fraud. We always do our best to make sure that every user follows the terms of our platform and take measures if we find any signs of violations. It should be noted that we always strive to provide our users a secure space for communication and for this purpose we carefully approve all the users to be registered on our platform. The profiles of our users are not confirmed unless we verify their ID and background. Our regional partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the person you are corresponding with. This, of course, makes it much harder for unscrupulous people to create fake accounts. Should you have any questions or need assistance, please feel free to reach us via [email protected] at any time. We are always glad to assist! Kind regards, AsianMelodies Support Team

Response from AsianMelodiesOct 23, 2021

Dear Tom, We do appreciate you taking the time to share your opinion with us. Your feedback is what motivates us to improve. It is true that you need to be a paid member to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those. From our end, we always provide high-quality support services for our members. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers, and thus we set our prices. Please do not hesitate to reach us in case any questions arise, we will be glad to assist you. Kind regards, AsianMelodies Customer Support

Response from AsianMelodiesOct 14, 2021

Dear Roger, Thank you for taking the time to share your experience on the website. First and foremost, please kindly note that we ask our members to complete the verification procedure and confirm their identity. They do so by presenting documents and recording a video. Once the Moderation team receives such information, the member's profile becomes verified, meaning there is a Verified Member sign. No matter the background or age, any member who created the profile is given many opportunities to express themselves and find new acquaintances. Our team tried to implement as many instruments as possible for members, who feel uncomfortable or shy to start conversations proactively with other people. By creating a profile, every member will find a way to represent himself/herself on the site in an easy and unique way. Every user decides for her/himself whether s/he is ready to share/send photos/selfies as well record videos for other users. Also, it always depends on both members on how to build their communication. From our side, we provide a fast and secure environment that allows our users to get to know each other better. Each member has their own purpose for creating the profile, but all of them receive a convenient place for searching for new acquaintances, a secure space for communication, and outstanding customer service. If you have any concerns about any of the members, please share those with us via [email protected] alongside the evidence of the situation, and we would carefully check your case. We work 24/7 for our customers! Hence, we would also greatly appreciate it if you decide to review the feedback. Looking forward to your letter via our email! Best Regards, Support Team AsianMelodies