Christine M.
Never buy from this company
Like others before me, I wish I had read the Trustpilot reviews before going ahead and ordering what I thought would be a genuine 'Stitchy' Speedy Clothing Fixer. I had already received an cheap copy of this device so when I saw a post showing the difference between the genuine article and cheap copies, I decided to order another. What was delivered was another cheap copy, the same as I had already. They insisted it was the correct item even though I sent a picture showing the difference between the two items. Then followed an insulting offer of 3 dollars compensation and letting me keep the item. Keep? I'd paid for it!! Utterly disgraceful rip-off. You've been warned.
Response from AscribeiSep 19, 2024
Dear Valued Customer, We sincerely apologize for the trouble you've encountered. Kindly share your order details at [email protected], and we'll address this promptly. Michael, Senior Director of Customer Support, www.ascribei.com


