Ian S.
Stuff didn't arrive
Paid in 3 by PayPal - after 2nd payment (month 2) had gone through, stuff still hadn't arrived. I emailed customer care as their tracking system is a fake website. Was told to just wait... then a silver card came through the post £3 too short on import duties. Parcel finally arrived after 2 months 3 weeks and lo and behold. Not the right bag, just some crappy old bag I could have bought next day off Amazon for less than half the price. Customer service 'apologised' will offer you a $30 refund, or return the item at your cost! Absolute sh@te customer service. DO NOT BUY FROM THIS COMPANY - absolute dross!
Response from AscribeiOct 15, 2024
Dear Valued Customer, We sincerely apologize for the trouble you've encountered. Kindly share your order details at [email protected], and we'll address this promptly. Michael, Senior Director of Customer Support, www.ascribei.com


