Kevin C.
I paid $129 nzd and received the wrong…
I paid $129 nzd and received the wrong product and then I was offered $7 in compensation and I will allowed to keep the wrong product. I tried to resolve it but all attempts failed including photos of what I should have received and what was delivered. This company already has a very low trust rate and I understand why.
Response from AsbeconcernedJun 11, 2026
Dear Customer, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the issues you encountered with your order and fully understand your disappointment and frustration. To ensure that we can process your case quickly and accurately, please contact us via: Email: [email protected] Please provide the following information: Phone number Recipient's name The email address used when placing the order We are committed to doing everything we can to resolve the issue and will continue working on it until you are satisfied with the outcome. Once again, we sincerely apologize for the inconvenience caused and appreciate your patience and understanding.

