artnaturals®Reviews of artnaturals.com

Product was awful, customer service was worse. No answers, no compassion. The product was old, misdelivered and left a weird waxy residue.

The worst hand sanitizer ever. It smelled horrible. Paid for a big pack and ended up throwing it all out. And this was during the pandemic.

worst customer service never answered me by phone or email

I received $120 of damaged goods. Was told I'd receive a refund when all I wanted was a replacement. Despite numerous reminders, I never received either. First and last time using Art Naturals. 1 star is too generous for this experience. Zero communication and lack of respect for their customers has built a lack of trust with this company for me.

I trusted this company during the pandemic & purchased multiple bottles of their hand sanitizer that I now have come to find out has cancer causing Benzene...I hope someone files a class action lawsuit against them...I have many bottles that I'm too afraid to use & can't get a refund...I wouldn't buy anything else from them...not trustworthy!

I ordered a hand sanitizer from you. Then I saw that the CDC listed hand sanitizers with benzene as related to cancer. Yours had benzene, so I had to take it to a toxic drop off.

I never even received my item I reached out to them several times and never got a response

When it was revealed by Bloomberg News that Benzene was present in the hand sanitizer ArtNaturals had produced in 2020, we tried repeatedly to get in touch and had absolutely no response from the company. Poor crisis management and we were terrified as we have been using the hand sanitizer on our two-year-old during the lockdown. Fortunately, the lab that exposed the Benzene reached out and we have sent our bottles in for testing. But again, the poor response (well, none) has moved us from being understanding and open to upset and angry. We'll see what the tests show.