artnaturals®Reviews of artnaturals.com

Horrible product made in China. Took over 45 days to get my product and refund .

Working with ArtNaturals was absolute awful experience. The product received was inconsistent; most bottles were unbearable to handle due to the pungent smell. Additionally, the charged amount changed from the checkout screen to the approval screen and after MONTHS of trying to reach someone, I got nowhere. The auto-response from calling customer service was to email because they were too busy to answer the phone, but they were also too busy to respond to emails. The products were ordered April 2020 and I finally got through to someone at the end of 2020 -- unacceptable. We regret spending the thousands spent and will never purchase again, nor would we ever refer anyone to use the products.

Never refunded, or replaced ANY of my previous damaged purchases. 2 of the purchases were unopened, and leaking when the package arrived and was open. 1 was a different type of essential oil all together. It was a completely different color, consistency, and smell entirely. They were all the same kind of essential oil. All 3 were Lime, and they were on 2 different orders. I’ve contacted artnaturals both times, and have never received a phone call(3309641251), email, or replaced products either time. I have proof of purchase and damaged products still. Just waiting for ANY ASSISTANCE. I spend a lot of money on their products, as I only buy their oils. So it’s really disappointing, and I’m considering shopping elsewhere.

I have never received my order

Smelt bad and worked even worse. Won’t buy again felt as if I got ripped of. Thanks

Worst company I have ever dealt with. Several weeks had gone by after placing an order. When I heard nothing, I inquired about the order. Received email back indicating my order has been canceled without even asking me. A month goes by and I get an errant email saying one item has been shipped. I contacted them and told them they can keep it, don't want it anymore. Another four months go by when I get another errant email saying they're shipping the other item. Save yourself and find another company.

awful experience

I ordered some oils back in February as of June I still have not received them.... I tried contacting customer service several times and nobody ever got back to me.....Very disappointed....