ArtiphonReviews of artiphon.com

I paid cash for the artiphon2 and I haven’t got confirmation on it yet but the money was withdrawn from my bank and I have not been able to contact them

Don't buy anything from Artiphon, that's one of the worst company I've ever seen ! Bought an Artiphon One, Chorda, and Orba. Artiphon One : - I lost my AC Adapter, and asked for another. They taught me to buy another complete Artiphon One because they don't sell AC Adapter ! I contacted the support, they didn't even know what AC Adapter would work with Artiphon One other than the official ! After that, NO ANSWER FROM THEIR SUPPORT FOR 3 YEARS NOW ! - Chorda : It never reach my house. I asked for a cancel. I took 1 month to be refund ! - Orba : That's the only one working, an 8 touch midi controller !

Update: Really? That's Artiphon's response? This is just deflection; "Let's post something and hope it goes away." Since my original review (see below), I've received my reward and it's impressive. It's a well-designed and nicely engineered device and I'm pleased I backed the Kickstarter campaign albeit that the company's communications and behavior was disappointing so I guess I should not be surprised that rather than address or even acknowledge my complaint, the company decided to trot out a non-reply. Will I ever back an Artiphin project again should they do one? Nope. Will I forever see the company and their CEO as unethical? Yep. Will they care? Obviously not. Original Review: Artiphon ran a Kickstarter campaign to launch their new product, the Chorda. As is often the case with Kickstarter projects, the campaign ran behind schedule but the company at least kept backers reasonably well informed on their progress. They supposedly started shipping at the end on 2023 but since then only a small number of backers have received product and, it transpires, Artiphon is now selling the product via retailers. I checked with Sweetwater, one of their resellers, who, as of a few days ago, had eight Chordas in stock. I spoke to one of their extremely helpful sales engineers who told me they put Chordas on pre-order back in November and start shipping around December 28th last year. They've sold something like 80 units since then. This puts paid to Artiphon's claims of shipping problems and underlines that the company has probably been trying to bootstrap sales and thereby cash flow for the product. The problem with this is the lack of transparency and the company's assumption that backers can just suck it. It's a monumental failure of ethics no matter how you view it. Finally, Artiphon has no published phone numbers at all; you can only contact them via email. That says a lot about the company. A one star rating is more than they deserve.

Their EU page - artiphon.proactiveaudio.eu looks like scam. I made an order 4 days ago and I did not receive any information about the shipping of my order. So I wanted to write to support and ask about it, but now I see that the page is down and whole website looks like scam. I'm worrying now that I just lost 200 euros and will never get my order.

Never received my purchase

Trying to figure out what in my PC makes this work so badly. "Internal disconnect" every :30. Despite several Firmware updates. SSD only half full.. Excellent service in Ordering Tracking and Delivering UNIT.

How do you verify a private Chinese company? You don't answer questions you just keep deleting my review

This charged once and now it won't turn on. I had a lot of fun just messing around for a little while, then I tried to use it again and it wouldn't turn on. I tried charging it again and it still won't.