ArtfireReviews of artfire.com

If I could give zero stars I would. This site is nothing but a scam. My order has never come and they will not refund my money. I am filing a complaint with my credit card company.

I cancelled this service in may of 2019 they cancelled my login info (so I have no profile) but they have not cancelled the quarterly payments. I have been trying to contact them about this but no one will get back to me. This website is a scam!

It’s been almost 30 days still no jersey. Tracking shows it left China on the 10 of October. So it’s been in the air all this time. Guess it’s going to Mars. When I send a email to the merchant they respond to “ it takes 7 to 15 days. Well I throw my hands up. I will post within the next 30 days.

I bought 3 files from seller Crafty SVG files on Artfire. When I go to my account to check my orders, The order that I just bought and paid for is not listed. Customer support told me they have no record of the order being paid for and that I need to change some settings in my PayPal account. This is the FIRST company out of years of ordering from only companies and paying with PayPal that this issue has happened. I just view other people reviews and seems either this is a fake company or they have a major glitch in their system.

SCAM! My items never arrived, there is no customer support, i sent them many emails tried to contact them thru social media but i didn't get any response.

It’s been 3 weeks today that I ordered a jersey and I still have not received it. I’ve emailed twice and received a response to be patient. For the last week, the tracking says that the package is being sent to a facility but they are still waiting for the package. People, this is the WORST service I have ever seen. I don’t care that it’s coming from another country (which I suspect it is). What did they use? Pony Express? Snail mail? I should have look at their reviews before ordering. Never order from this site, usasportsonline or Sports Smart Fashion. Update-received my order finally and am happy with it. Just not happy it took a month.

If I could give negative stars I would. Absolutely by far the worst customer service I've encountered, and the site is terrible. I signed up, posted one item (I think) I don't even know if it posted because the site was so hard to use and so glitchy. It wouldn't let me delete pictures that I accidentally selected, I had to delete the listing for the 3rd time and try again. I got fed up emailed they're "customer service" and asked to cancel. This is within an hour of joining. I get a reply stating it's cancelled and I'll have to wait for 48 hours to get an email back saying they refunded me $4.50! They charged me $5.00 and then charged me a second time $32.85 I emailed again explained and asked for a FULL REFUND they refused stating that because I posted an item I can't have a full refund. Absolutely ridiculous! Use Etsy, or another site don't use this joke of a site

Paid for a digital invitation, and it hasn't been received. I have tried to contact the seller a few times but haven't heard anything back. Do not use them!