ArtfireReviews of artfire.com

I ordered a gpu from a store called housewares. After the purchase was completed the store's account was deleted and I've had no contact from the seller. It's been a month and no word or product. Artfire customer support told me to file a dispute with my bank. My bank told me to file a dispute with the seller directly. There is no recourse here. Do not buy from this site.

I was about to purchase a camera from this site. It has become my habit to check reviews from ANY ONLINE RETAILER BEFORE BUYING because I have been scammed several times from other sites. Ridiculous that a buyer has no relief from fraud on the internet sites in question. Trust Truspilot for accurate reviews. And thanks to all of the buyers sharing their experiences on this site. You make a diffetence, save people money , time, and effort by posting your experiences. My partner ( with terminal cancer in final stages of life) wanted me to have his last birthday gift to me. I am so glad I came to Trustpilot reviews FIRST. About this company. The prices for a digital camera were really too low for the cameras. Red flag!! So I came straight to reviews. So glad I investigated. In this day of internet buying , SCAMS ARE RAMPANT WITH NO BUYER RECOURSE TO GET YOUR MONEY BACK. SOMETHING NEEDS TO BE ADDRESSED BY THE INTERNET COMPANIES RUNNING THESE SITES. THANKS AGAIN FOR YOUR HONEST REVIEWS. I BELIEVE YOU. AND I WILL NOT PURCHASE FROM ARTFIRE.

I have had a terrible experience with this company. I purchased sneakers through a seller on Artfire.com and I never received my order. I contacted both the seller and Artfire.com about a week after my order was placed and Artfire.com gave me a generic email response asking me to wait 48 hours for a response from the seller. After I read this email I searched for the seller online and found multiple items listed through Artfire.com but the links brought you to a web page on Artfire.com that says the seller's account was not active. I emailed Artfire.com asking why I was not informed that this seller's account was not active/suspended and they gave me another generic email response asking me to wait 48 hours without answering my question. It was obvious to me that this seller had already been suspended for scamming others but Artfire.com did not confirm this nor express any sympathy for this situation. Other companies would admit the seller was fraudulent and at the least apologized for the issue. I never received a response from the seller after the 48 hours and I learned that Artfire.com will do nothing to help you besides emailing the seller and when they don't receive a response, they tell you to contact your financial institution to dispute the charge. So basically they tell you it's your problem to get your money back. Read the terms on Artfire.com and you will see that they take no responsibility for problems between the seller and buyer. It's also obvious that Artfire.com allows fraudulent sellers on their website and when their customers get scammed, they do not offer any buyer protection. Do yourself a favor by believing all the negative reviews and avoid this website.

i order firepit on May 21 and received email that they received order but never heard from them. so i emailed them asked them for tracking & never heard anything. on May 31 my card was charged again. I been trying to get hold of business but no way to contact them. this is a scam.

It’s been over a month, almost forgot I bought an inflatable pool for my daughter, buyer doesn’t exist anymore

Who ever is running this company is a fraud. I lost $100. No reply in spite of writing to them.

This is the absolute worst company. They say they have buyer protection and they absolutely do not. I purchased an item and after not hearing from the company for 10 days I went back to the sellers site only to find they had deleted their account. I reached out to Artfire who said the seller had 48 hours to reply back to them or I would get a refund. Well 48 hours came and went. When I asked about my refund they told me to take it up with my bank!!! Absolutely ridiculous, do not use this company!

This website is garbage. Ordered a sweatshirt about a month and a half ago. Go an email saying they’ll send a confirmation of when the item was shipped. It was never sent. I email to ask about the item and their response was that it had been delivered and to call the postal office? Email back about why not getting a confirmation email that it was being sent. No response. That’s the way they want to clean their hands. “Oh, it was sent. You need to speak to whoever deliver” I call BS.