Arfym is listed under Clothing & Underwear.
Arfym (arfym.com) has 113 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Maxine T.
I ordered and received my item but it were too small. Contacted customer service 4 times to get information as to how and where to send it back. They kept sending me an email saying keep the product and they would refund me $15?? What, it cost a lot more than $15 I said no I want to return and get full refund. Have not heard back from them.?complete scam!!!
Dianne B.
Got my outfit, paid 95 USD . Does not fit , so I emailed for a return. They offered me 8$ and I can keep them. I have emailed them 6 times , no response. This place is a scam ! Also the material is cheap !
Patricia G.
SCAM! They are not in the US, my package arrived 4 weeks later from over seas. Labels have Chinese writing. The clothes is extremely small, I'm a size 10-12, ordered large to be safe, but the clothes are more like a size small. Nothing fits and when you try to return, they waist your time at first going back and forth and then they tell you you have to pay for shipping to Dubai.
Christi
Can I give it a zero stars? Scam. First off, the company claims to be in South Carolina with American made clothes, shipped from that state as well. When the 3 items I ordered arrived (approx $150), I found the quality of the fabric very low - very thin synthetic printed fabric. The sizing was not close to American standard sizing. There was no packing slip to indicate anything about the possibility of returns. The tracking info stated the item entered the mail stream in some place called Guangdong in China. So I went back in my emails and found a vip customer care link, which I followed and inquired about a return and refund for my purchase. Their response was that they could refund me $19 and don’t worry about returning the items, I could keep them. In truth, I’m sure the 3 items combined are worth less than the $19 they offered me but that’s nowhere close to what I paid them. After I connected with vip customer care and got their response (was in a chat-like website), I got an email from arfym offering me a discount on my next purchase and how was their service. Since there was a different contact, I emailed them directly about my issue and that I wanted a full refund and to return my items. Their response was essentially “need more info”. I expanded - haven’t heard back. I did find on their website a poor English presentation of what might pass for return guidelines, including that the instructions for return are on the packing slip contained in my order…Which there was none. If anyone reads this before making the same mistake I did, DON’T ORDER FROM THIS COMPANY. I don’t know that I’ll even take them up on the $19 offer, as they will probably ask me for my banking info to deposit it 🤦🏼♀️.
Sue L.
I ordered and received my items but they were way too small. Contacted customer service 4 times to get information as to how and where to send it back. They kept sending me an email saying keep the product and they would refund me $15?? What, it cost a lot more than $15 I said no I want to return and get full refund. Have not heard back from them.?complete scam!!!
Lcemberagac
DO NOT PURCHASE from this company. The clothes are not as advertised, poor quality and sized too small. Although the company advertises refunds/returns within 30 days of purchase, they do not accept your request for returns. Instead they try to offer you money to keep the unwanted items. I spent almost 200$ on their site and nothing fit or was as advertised. Instead of honoring my return request, they emailed me back to offer me $28 in return. Do not be scammed by this site.
Shelia T.
I ordered from this company one month ago, and I still have not received anything. I ordered because I thought they were in the US, but not sure where they are located. I've emailed them numerous times, and I continue to get the same message, one item is not in stock. Ok, send the ones you have, but nothing. I received an email that the package has shipped, but there is no tracking information as of today, and it shipped on Saturday, WOW!!!!. I'm leaving for vacation in a few days, and I have nothing. I'm not sure how legit this company is, but what I do know is I want my money back, and I will never order from this company again.
Dagmara W.
Scam on top of scam. First of all this company is not located in the USA, the clothes came from China, second no communication until the item is shipped, then they claim they didn’t receive any messages. They offer refund if 1/10 of the item and would not accept returns! The item is not the material specified, the size is not correct, the item fits like crap! This whole experience was a horrible mistake. Don’t even think about buying from them!!!
