Jack A.
A catchy header.........................YEARLY FILTER PROGRAM DOES NOT WORK
Hi Friend: When I am on the yearly filter program and should be receiving new filters every three months, you do not ship the out on schedule. Every time this past year I have had to make a telephone call to get the filters shipped. The due date would pass and then I made a call requesting they be shipped to me. They should be scheduled to be shipped out on the 1st of each month they are due to be shipped. A computer program could be set up that would alerts your office 7 days in advance of all those customers that are due filters in the coming month. Your staff boxes all of them up and have all the boxes ready to be given to the shipper on the 1st of each month. Not difficult and I would not need to purchase 15 months of filters all at one time to ensure I have the required filters on hand.