Lori B.
If I could give this company more stars…
If I could give this company more stars I would! I live in the UK and ordered this to come from America on the Black Friday weekend. I ended up placing an order for the incorrect colour dye! Worried that I would have to either have the hassle of sending it back or having to pay out twice for the colour I actually wanted I got in touch with their customer services. A very, very nice lady by the name of Karen managed to cancel my first order for me which meant I didnt have to worry about a thing and could just re-order the colour I wanted! She sorted everything out for me and communication was excellent! All sorted within a couple of hours! Not a lot of companies seem to want to help with stuff like this but Karen at Arctic Fox couldn't have been any more helpful!


