Arctic CoolReviews of arcticcool.com

I was on their website and put in information to purchase shirts for my grandson. I knew it was in my cart but was going to check with my grandson before putting in my credit card number and completing the purchase. All of a sudden, up popped a confirmation number. I was shocked. I never pressed anything to confirm. I tried and tried to cancel but got automated emails saying that their purchases are all done automatically on their website. I finally emailed them and said the card they used has had a HOLD on it for months and I don’t know how they even got my number. I contacted my bank and it is now in dispute. I finally heard back from a person at this company and was told I have an account with someplace that I never knew I had and that’s how they got my account number.

Cheap fabric and you can be suprised when the bill is close. Even i you ask to cancel your order (20 minutes after) They will say your order as already sent. SACM, Theft. On my side i said to visa that i have been hack by theft. Any Thing it's cheap matérial.

I purchased a shirt.

Arctic Cool proudly proclaims a "60-day cool comfort guarantee", wherein if you are unhappy with your clothes for any reason you get a refund, no questions asked. There's no asterisk at the end of that or small text at the bottom to let you know terms apply. In reality, their policy is not to allow any refund or exchange of anything sold outside the US (and naturally they make zero effort to tell you this). Their sizing guide is a joke. The clothing I received was either way smaller or way bigger than what the measurements on their website suggested. With most online clothes retailers this wouldn't be a problem, you just try it on and exchange for a different size. Well too bad, all international sales are final. Maybe they honor what they say in the US, maybe they don't. Given how sneaky these guys are it wouldn't surprise me if they don't. If you're outside the US, know that you're basically gambling wildly on the sizing, and you'll be stuck with whatever you get. If you look up reviews of the brand online you'll find I'm not the only one who thinks their sizing is way off.