Archway PublishingReviews of archwaypublishing.com

Could not get any of my questions answered. This being my very first book I was expecting to have someone that I could get some advice from and talk with as a friend. I would suggest having someone to help the rookie author or a way the author could get some help with questions they have.

My manuscript has a disclosure that (all names have been changed in this book to ensure the safety of all people within). Archway took my money $3,338 upfront before starting the "content review". Days later I got a reply saying that I can't use real names and that I would need to use a pen name. They obviously did not read my manuscript once they got their money. I called for a refund, but was ignored in every call & email. They would not talk to me, but they did give me my refund (minus $400). Nearly ALL other companies do their content review for free. Archway also closed my "review" link after requesting a refund. I can't speak for everyone, but I was very unhappy with them. They called and cared up until they got my money.... then I wasn't worth their time. (Or at least this is how I felt).

I found that there wasn’t a lot of support, i was bounced around from department to department with little support if I didn’t want to spend additional funding. I had a hard time getting a document stating that I was indeed the author of my book to be able to log into Amazon and see my stats. I have not received a follow up from my rep at all to provide feedback. Archway takes a large portion of the profit from the sales but doesn’t do any of the marketing and doesn’t support their authors at all through the process. My next book will not be published with this company.

This was my dream...to be a published author. I worked hard and saved for this and every step of the way someone from Archway Publishing tried to take my money and run. From trying to get me to sign away editorial services that were included with my package to having to fight to get the copies of my book that I was due to receive also as part of my package, it has felt more and more like a money making scheme designed to delude new authors than a legitimate part of a well known Publishing House. I know others that want to be published and when they asked my advice, I told them to avoid Archway Publishing. Need a call back from a manager? Wait at least 2 months then call Customer Service and wait some more (still waiting for this on my end). Paid for your book to get turned into an Audiobook? Wait 2 months after initial publication and try in vain to get the audio files that you were promised you would get to review. Honestly, I am starting consider getting the Better Business Bureau involved. No legitimate publisher would treat authors like this...self published or not.

I still have not received the following: legal opinion on my book being knocked off by John Miller - your team asked me for a screenshot of the page I located the book on. So I suggested they google why Accounting is not Boring with John Miller. they can see for themselves the price and their sales pitch

I spent thousands to have a top line review of my manuscript and recommendations. Practically none were done. Only side notes like to “spell out acronyms.” Meanwhile my cover story was rewritten to appeal to a readers who watch soap operas instead of the legal and medical community. Archway even required that I write it as fiction though the evidence could easily be sourced for accuracy through the public medical boards and court records. Archway did everything to sabotage my book as they ran off with thousands of dollars and then asked for even more. I refused after that.They are a complete rip- off publisher. I may have sold a total of ten books in 5 years.

THIS COMPANY IS THE WORSE!!! I spent thousands of dollars for my book. When I received the book, it was the absolute worse quality. I sent them a final print ready copy and this book looks like a childrens book. The fact that they are charging $70 for this book is embarrassing. The quality is trash and they robbed me of my first experience as an author. It took them 2 years to finalize my project. They had 6 ppl work with me and on the final print, things were wrong.

I will say that I was filled with joy and excitement to work with and publish through Archway. However, the illustrations department was horrendous. The lack of understanding and communication caused my book to be in production for a year to date. And there are still problems that were not fixed after being told they would be and signing the approval. So disappointed. Not only that, but my package is no longer available to view. I was to have a library of congress number and the buy back program for 24 months and no longer do—it’s being offered as an extra package deal for almost $900. It’s so disappointing. I will never publish with this company again. I still do not have my author copy’s …I’m told they were mailed and delivered, but I have nothing. It’s so disappointing that others could purchase my book through archway or amazon etc, and have a copy in hand before me…the author.