Archway PublishingReviews of archwaypublishing.com

I was so full of optimism when I stumble upon this publishing company. I was impressed that it was part of Simon and Schuster. I was immediately sold and gave them my $8,000. Then I sent them my manuscript. It sat on my agent's desk for over a month. When I complained that my agent was delinquent and difficult to communicate with, I received pushback that it was my fault not my agents. So I tried to work with the agent again. Again horrible communication. Lack of enthusiasm. I demanded my $8,000 back and received every penny. Would I work with them again? Probably not. The customer service is horrible. The agents are reluctant. Communication is horrendous. Apologies from the company do not make up for the soul crushing experience of not having your manuscript published. I'm now looking for a literary agent. Unfortunately this heartbreaking experience has put me back.

Archway's refund policy states they will refund 50% of the cost of their publishing package if an author terminates the contract after submission of the ms. but before they begin working on it. I discovered after submitting my ms. that Kirkus won't provide a review to a book published by Archway (I'd already paid for the review)-- 2 people at Archway told me 2 different things about this so I terminated. They charged me the full amount and never replied when I asked for a refund. Horrible service, unethical. I'm still fighting to get $1300 back.

I sent a pristine manuscript with no typos. They made a typo in the table of contents. Repeat: They, the editor/publisher, added an error. They would not fix the error unless I paid. It's an unethical money grab. Do not work with them.

I contacted Simon and Schuster, not being important I was dumped with Archway. I edited and edited, only to have the final version altered, cutting it by 34 pages. The book is poetry, but lines are crammed at the bottom of each page, then comes a page with 4 lines on it. This is not what I paid for or sent them. They decided to alter it to THEIR liking. I notified them to NOT send out any more copies, I am too embarrassed to have people see this 'pamphlet' I intended to be a book. Also, as someone else indicated, I have asked them to withdraw me from the Authors Corner or whatever it's called. I have never gone, yet get charged every month. RACKETT!

Archway publishing is a terrible company. Moreover, I consider them as thieves and crooks. I wanted to publish my first book with them and contacted for that without researching any reviews about them. I know, I made a big mistake. They immediately offered to me their so called package with discount and started to send me emails and calling me everyday, even though I live far away from USA and calls are expensive. Finally they managed to take from me 575$ and I never heard from them since. Communication is extremely poor when it comes to provide any services. I demanded my money back several times but still didn’t receive any cent. Be aware of them and stay away from Archway as much as you can!

They charged me over $3,000 for marketing services they never produced. It's been over six months now and still no marketing except to lower the price of my ebooks. My family bought more books than Archway show were sold. Where is the credit and the royalties for those missing books? Stay away! Their response is pure BUNK! It's been many months since I paid them over $3000 to market my book. It's well over six months! They promised me ongoing updated reports but todate I have received ZERO from them. They have never sent me any royalties. I have the right banking information but nothing from Archway Publishing.

Like many companies, Archway is very responsive--until they receive your money. Then, nothing happens. I submitted my manuscript and the documentation requested, and I haven't received even a templated email response. I wish I had read these author reviews before signing a contract with Archway. It sounds like many writers have had better success elsewhere.

They are a horrible company one you should not go with. If you want to feel good about publishing a book, and accomplished and get paid what you deserve and not have the company profit off your book sales more then you do by a shit ton. This is not the company for you. They will ask for more money every chance they get trying to sell you “deals” that really don’t do you any good but lower your bank account money status. They also make you feel as though all you paid for and all the work you and time you put in to write a book was worth nothing but more money for them and a book online or maybe in stores in return for you.