george S.
My ordervwas sent to wrong address
My ordervwas sent to wrong address. Very difficult to contact Apple Express. email address is invalid. Phone was never replied. George Soyemi.
appleexpress.com is listed under Shipping & Logistics.
appleexpress.com (appleexpress.com) has 137 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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george S.
My ordervwas sent to wrong address. Very difficult to contact Apple Express. email address is invalid. Phone was never replied. George Soyemi.
Kerr
After advising the delivery address is a place of business and only open Mon-Fri from 8-5 they still tried to deliver the package on a Saturday. I would have thought it would have been delivered the next Monday but it is now Thursday at 4:30 (5 days later) and still do not have my package. My tracking notifications shows it went out for delivery yesterday from my hometown at 6:00am, where is my package???
Ariela Lablée L.
Package was never delivered, they called me once to tell me that they will deliver it in 10 minutes, they never showed up, a few days later it was shown as delivered and no proof of delivery was provided. Customer service didn't asked me to contact a different company (Landmark Global) to ask about my parcel. Both companies showed zero accountability. Awful Service.
John
Could not be worse. Packaged consistently left in floor of public foyer. Attempts to contact futile.
Shawn S.
The only delivery company I’ve ever had that “can’t find my address” and they did it twice in a row for different orders. After the first package delivery attempt, I had to call in. They got it right upon re-delivery. The second package…same thing but for re-delivery, they never delivered it and no updates.
David G.
Absolutely the worst delivery service in Canada. the packages just stay in their warehouses for weeks, they try to deliver once a week and drivers are super lazy and avoid using buzzers or even trying to make the delivery. They've even driven to the wrong address multiple times. Additionally their customer service lies to customers about delivery dates.
Geoff Z.
My package went from Hong Kong to London faster than from Apple Express to my door. According to Apple Express' own tracking, my package should have been here last Monday by 9 pm. It's Thursday now and I still have no package, tracking has not been updated. Every time I get a delivery from them, it's late.
Ray B.
Package was transferd from dhl to this service , 3 attempts were made as the site says , after viewing the camera system there was no attempt made , called the service, the driver tried to text a old phone number , with no reply . So that is there attempt , no longer drivers get out of the vehicle and go to a door for a attempt . 0 stars . For service