appleexpress.comReviews of appleexpress.com

This company’s couriers take horrible customer service to the lowest level possible. Couriers walk across lawns, as they are too lazy to walk up a driveway, then throw your parcels onto your veranda. Not caring if the items are breakable or not. I would give this company zero stars if I could.

Plus d'une fois j'ai reçu mon colis en retard car me disent que mon adresse est inexistante et ils retournent mon colis à Ville St-Laurent... Je n'ai pas de problème avec les autres compagnies. Avec la technologie d'aujourd'hui je ne comprends pas comment ceci peut se produire.

If I could give this company a zero I would how is it possible that this day and age this company cannot deliver to a condo with the buzz code and the correct address we get numerous packages delivered to our condo almost a weekly basis. It’s unacceptable brutal please if you get this company to deliver your package, be careful.

I ordered something from the bay and it came in 2 identical packages. I only got delivered 1 parcel and the guy pretended to go back to his car and get another one (but did not get another one) and took a picture of the same parcel twice saying that both parcels were delivered. My camera caught him in the act and I sent it on. Still waiting for a resolution. He was BUSTED!

The drivers never come, and always state the building could not be located or there was no answer. My landlady sat all day at the door, then found a notice 'no answer' on their website. Do they steal packages? The security cameras proved no one came... do not trust. one star is too much!

I have continuously reported the mishap that i faced with Apple Express. I called several time and no one was willing to help. the delivery man took a picture as proof of delivery and some minutes later i went to collect my parcel, it was nowhere to be found. i have desperately reported this to my seller but as apple express showed the delivery picture i can;t continue to dispute my case. Apply Express be HONEST !!! Employ good people PLEASE ! WHAT a SHAME ! don't hang up the phone to my face when you are unable to reply to my question ! Definitely you look like a scammer. even the number you're calling me showed as a supported scam number !!!!!! SHAME ON YOU

What an incredibly incompetent company. I had a nightmare experience with them. They are unable to read an address correctly, show no professionalism, and do not take the time to provide adequate customer service. I left a large note clearly instructing them to ring my doorbell—just to notify me that my package had arrived. And yet… nothing. Absolutely nothing. I even took the time to write to them, as it's impossible to reach them by phone—you can only send a message through their website. They never responded. I honestly wonder why DHL works with them as a subcontractor. In short, if you can avoid dealing with them, you’ll save yourself a lot of trouble.

This time is the third when the package was opened and empty inside. Unfortunately the seller could not do anything about it and the courier didn't care - business goes on. Shame that a company who want to maintain a reputation doesn't care about costumers but only for profit. Or am I wrong?