appleexpress.comReviews of appleexpress.com

I would give zero stars. Package from Temu has been at the facility stating delivery will be made on a date already past and gone. A second Temu pkg ordered 10 days later but using a different courier service has already been delivered. This company should be bankrupted.

impossible to reach, only the US office would pick up and they couldn't do anything. they didnt buzz, they didnt knock. I WAS HOME THE WHOLE TIME!!!! nobody ever picks up the phone, have been on hold for hours, and seems like im not the only one -10/10 experience, hope i never have to deal with them again.

Not a professional company. Left my package at the end of the driveway in the rain when we have a carport one foot away.

Ive ordered two separate times from temu, both times used apple express. Both times they never delivered the package. The driver scanned my package and then must of kept it because it never came...two...different...times. apple express is ran by criminals and they employ criminals. DO NOT DEAL WITH THEM.

Absolutely terrible service. They made no effort to contact me re: delivery, and provided useless updates on the status of my product (delivery times ranging from 2pm to 9pm). I left a phone number on my front door, as well as an alternative drop off location in the event that I was not home. I never received a call and my package was returned to the sender. I tried contacting their customer support twice and never received a response. I honestly have never had a more frustrating experience with an order. They have no local warehouses, so if you miss a delivery you have essentially no recourse. I literally couldn't recommend them less.

This company is absolute garbage! Temu needs to stop using them immediately for deliveries. I have called twice because there has been no updates on my order since November 23rd and no movement either. When I called they played telephone saying "I can't hear you, your phone is breaking up" used 2 different phones and same nonsense! I want a refund because this company is a SCAM!!!

My package was supposed to be delivered 4 days ago. After 3 days of it not being delivered, I had to contact them to figure out the problem. It took 3 phone calls over 9 hours to figure out that they couldn’t find my house and never bothered to contact me to sort out this issue, nor the company that shipped the package. They take zero initiative to solve problems or accountability. If I hadn’t contact them several times, I’m not sure what would have happened… if they just hold packages hostage forever or eventually return them to the sender. Regardless, I was able to sort out that the delivery driver couldn’t find my house and they said it would be another two business days to receive it (5 days after it went out for delivery). When I asked why I had to contact them to sort out this issue instead of them contacting me, the “supervisor” got hostile and asked me if I wanted my package to get delivered or not and that she will email the delivery driver again (because that has been effective so far…sarcasm if you couldn’t tell.) It’s now been 4 days and I still don’t have my package. Thankfully they are just delivery drivers and not ambulance drivers. I shop online a lot and no other delivery company has had this issue. Their customer service skills are atrocious, worse than their ability to solve problems. Avoid this “company.”

This is my third package that supposedly was "delivered" then brought to a "place" with no address or phone number to find out where to pick up. This company is clearly a scam and should be looked into for mail theft.