Michael C.
They do not close accounts down when asked.
They do not close accounts down when asked to. And they over charge even when you no longer need the service. I asked 3 times to close the account, in the end they said "we only just renewed it for six months, you will have to pay for another 6 months". So frustrated, I cancelled my bank card, so they no longer could draw on my bank account, at $89 Australian a fortnight. Now they are threatening to send me to the collectors, and I am threatening them with legal action.



