ApostropheReviews of apostrophe.com

I was excited to find this website they looked at what I needed and the Dr set a plan however, I have yet to see it ship but funny they took the money from me. Hard to see reviews of people with product when mine has not even shipped from over a week ago. Order placed 03/28/2023

Picked apostrophe bc it wa steamy to be fast and convenient and I live in a Rural area. Unfortunately apostrophe only shipped part of my order that I paid for weeks ago. They are experiencing shipping delays and are unable to give me any real update so instead tried to give me a $5 credit for future use. I haven’t even received my product yet so it seems presumptuous that I’ll be using $5 after spending $160.

Shipping was extremely delayed. Issues were known before my purchase but not communicated until after I paid for items

It was like a virtual concierge, pretty easy- I am somewhat happy with the products that I did get. However, I’m not sure if my provider really listened to what I wrote. There was a reason why I would prefer not to take oral Spiralactone (I’ve tried it before- I have low blood pressure, *and* a small bladder. Being a pilot, either worsening, let alone bc of an acne med, is a bad look!) I shared this, and indicated that I would prefer topical but I got the oral, and not topical. There wasn’t explanation from my provider as to why, I’m or sure she even had that function? This is where I see the benefit of going to a dermatology office in person for a “live” consultation. I also was recommended (and it was automatically added to my cart, I had to notice & remove it) their sunscreen, which has dimethicone in as a top ingredient, which again I indicated I was allergic/sensitive to. I don’t mean to sound fussy, but you have to be self knowledgeable and self advocating. I would like to use them again, but I expected a more personalized service. I’d want some improvement before recommending to a less “skin-literate” friend or family member.

There was not much communication on best way to use the medication. Not sure if the prescription is working, it has been a few weeks and it only pulled out pimples. They are not clearing fast either.

I was prescribed a treatment plan and when asked to refill a medication within a month of a follow up visit they- wanted me to PAY for another follow up visit. No new concerns just a REFILL. The "care co ordinators" will prevent you from accessing the doctor by forcing you to pay for a follow up visit. Price gouging at best- going to find a proper dermatology clinic instead.

My package arrived open and dirty but most likely that’s the fault of the carrier. I’ve tried “priming” the bottle like it says on their website, watched videos on how to fix an airless pump bottle, everything, I CANNOT get product to come out of this bottle. At least not bigger than a grain of sea salt. I’ve been using it at night but considering the amount of product that comes out at once, it takes forever. I was super hopeful about this as I had been wanting to try topical spironolactone for so long and it was finally accessible, but so far pretty disappointed:/

I didn’t think the doctor really considered the photos and descriptions I uploaded, and just prescribed me something I didn’t want to take so I ended up receiving the topical but not the oral. It didn’t feel like my case was considered personally. I most likely won’t continue using the service.