ApostropheReviews of apostrophe.com

I have emailed this apostrophe at least 6 times. I wanted to know if they sell the spironolactone cream by itself. I have an item stuck in my cart that I don’t want. I also can’t add the items I do want. I can’t log out either. They responded once and said it was fixed but it wasn’t. After months of frustration I gave up. Terrible customer service and no phone support. I can’t imagine how hard it would be to cancel since they don’t respond. I made an appointment with my dermatologist instead.

This is a Scam! what a waste of time and money. My first time trying this and i was so excited when i go to check my status it shows that Dr. Galler skipped my consultation and i will not be given another for treatment. this is the worst experience and i will try other platforms for this type of service.. i emailed them to get my money back for the consultation that they couldn't even leave me a note or respond to me why i was getting rejected.

The product is good, but the ordering process takes WAY too long. I requested a refill 9 days ago, and it's only now being prepared for shipment. They never respond to messages or emails. This is a horrible way to do business, so I am taking my business elsewhere. I hope they see this comment, along with others, about the slow processing times and the lack of response from their 'customer service' reps. This company needs to do better or they will lose business in the long run.

Ordering was easy but I never received my order and haven’t been able to get them to respond to my emails, messages in the app, Facebook messenger or Instagram. I don’t care at this point if their product works their customer service is the worst I have ever experienced.

not upfront about the "monthly" subscription and prices. Charges you $20 and gives you the most generic formula which will eventually need re-adjesting after spending over $100 on 3 months supply. There are many other better alternatives in the current market that offers free trials. There's honestly zero reason to use this company. I would recommend curology, dermatica, or agency.

If I could give ZERO stars I would. An absolute shirt company that takes your personal information and then locks you out of your account. No phone number so you can contact their slow customer service, and the providers are terrible. If you email them they send an auto response that says they’ll reach out within 24-72 hours. A WHOLE WEEK is not 24-72 hours. They really need to reevaluate their business and the future because other reviews are pretty horrific.

Sent the wrong item now I have to repay to get the right strength of medication. I used to like apostrophe but the service has gone down for the prices that you pay.

Canceled my membership for refill before I even got first order. Took almost a month to receive the products with zero communication about it being delayed until I reached out then days later got a response that the pharmacy is having problems filling orders and was given a 20$ credit on my next order(that I won’t be using) once I got the products both of the pumps for them medications are broke and won’t dispense medication have to unscrew the caps completely off in order to get product out. I will not be using them in the future and recommend you find a different company. Way too expensive for sub par products and horrible shipping time.