Stephen R.
Terrible service
Terrible service. Ordered an item for Christmas, and was given no indication at the time of ordering that delivery could take weeks and involve me paying additional customs charges. I emailed instantly to cancel my order, and received an email reply saying that was fine, but could they ask why I wanted to cancel. I explained about delivery times and customs charges, and that it would be no good if it came after Christmas. A few days later I receive another email, saying the item has been dispatched! Then after that I Get an email saying sorry, the item has already been dispatched but not to worry as it will definitely be here before Christmas. It's now Christmas, and the item isn't here and I've emailed to get my money back and haven't had a response yet. Really awful, just avoid.




