Amelia T.
Horrible phone customer service
Horrible phone customer service. Did not help at all.
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TransUnion (annualcreditreport.transunion.com) has 56 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Investments & Wealth · Saint Charles, Illinois
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Investments & Wealth · Chicago, Illinois
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Investments & Wealth · Chicago, Illinois
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Investments & Wealth · Chicago, Illinois
Excellent
Showing 52 reviews with 1 star · Clear filters
Amelia T.
Horrible phone customer service. Did not help at all.
s.
I'm a software engineer with perfect credit. the signup link found on their site does not work. i end up chatting with a frustratingly worthless bot that gives me a LINK to a different sign up page for the "service center", which is nowhere to be found on their main page, and their bot can't/won't tell me how to find it by navigating. so i finally make an account, but if i try the link the bot gives me to 'log in' to it i get an error. meanwhile it still thinks i'm logged in on another tab. i'm scared to log out. i'm scared to freeze my credit because i'm scared i will be unable to log in and unfreeze it. unfuckingbelievable enshittification. wasted so much of my time struggling with this site. it should be criminal coming from a "bureau" that decides MY trustworthiness. I do not trust them. it's confirmed by the reviews here and every rant i've found about them online. so what's the point of leaving this review? i guess none other than getting it off my chest, since they just do not care. someone needs to burn this shit down.
Jimmy M.
Probably the most useless company I've ever used. No function to change address. 😆😆
Casu Catalin S.
Just like the exerian, which are similar companies 'Discrediting the individual', both received a report from 1st Central Insurance against me', but I have no connection with this insurance.' more than that, both signal different amounts on checkmyfile'. This is just a financial scam.
Kelly S.
Don t trust transunion at all . Have like 8 years of credit history with no late payments , paid off loans with not one late payments and still get bad credit scores. They show balances that balances that have been paid off months ago. . It is a hit job. They are above the law and they know it
Eddie H.
Obviously they don't care, since this isn't even a claimed account, but stay away from Transunion and really all the credit bureaus. Scum of the earth.
Tina Marie L.
Complete waste of time and money. They are not a good website fir credit reporting.
Nicholas
They responded to the CFPB with materially false claims. They claimed an account had been removed from my report (it hadn't and still has not). They also in the same breath made it clear that if I didn't use their "annualcreditreport" site, I wouldn't see the change. What happened when I gave them the benefit of the doubt? I found They had outright lied. To me and the CFPB. Consumers should not have to audit a credit bureau’s statements to determine whether what they tell regulators is true.