Virgil
Refusal to refund a cancel flight
The experience with Animawings is poor. There is no other word to explain the frustration trying to have the refund back to my account following the flight cancelaltion feom Animawings side. Since almost 4 months I am trying to r3cover the amount due and the answer is only that they will transmit to the financial department to urgentate. After 20 phone calls and more than 100 emails the only answer is as per above. It is frustrating.



