AnimawingsReviews of animawings.com

Decided to ignore all the bad reviews and try to book a flight with them. Bought a 2 way flight and after 2 days both got cancelled. They tried to reschedule my flights but the dates were very inconvenient for me so I applied for a full refund. It has been a week and didn't get any news, so I gave them a call. I waited around 20 minutes and then a lady answered, I explained my situation and then she looked for my flight, she whispered something, and without any further explanation she just ended the call. Not even a sorry or I don't know, at least an update. I have received an email after the call about the refund being processed and that I will get my money back soon, but this whole experience was very weird.

Va salut. A fost o experienta de cosmar...mai rau ca in anii '90 cand era lega junglei. Am rezervat un zbor in Istanbul din Cluj, la dus cu Turkish Airlines totul excelent, la intors cu "Aminalul cu aripi"-Animawings. Cu 3 zile inainte anunt ca zborul va fi segmentat in doua, o escala de vreo sase ore la Otopeni, dar in final in jur de ora 23.00 eram la Cj(rezervarea initiala trebuia sa fiu in Cluj la 15.20). Am acceptat..dupa intaziere de o ora si jumatate la plecarea din Ist...alte doua intarzieri se anunta de la plecarea din Otopeni spre Cj- prima amanata de la 21.10 la 22.30 apoi amanata la ora23.50..deci erai pe la 1.00 in Cluj.Am acceptat si asta, doar ca stupoarea ceamai mare a fost cand in jur de ora 20.00 eram in fata ghiseului pt check in si mi s-a spus ca sunt 34 pasageri peste cele 130 locuri ale aeronavei, intre care si eu si urmeaza sa calatoresc cu o cursa a doua zi la ora 7.00 a.m. Erau doamne care plangeau langa mine...am calatorit toata noaptea cu un autocar pentru ca a doua zi (luni dimineata) urma sa fac un alt drum de la Cj la Sovata cu masina personala fiind imperios necesar sa ajung la timp la intalnirile programate anterior. Nu credeam ca se poate asa ceva in anul de gratie 2026...dar viata bate filmul!

The worst! Avoid!!!! There is not 1 flight that departs on time or arrives. They change the departure timing one day prior. Cancell your flight 2 weeks before. Move your flights as they desire. Been sitting in the airport for more than 2 hours, late night. As well as sitting inside the bus that takes people to the airplane for 1 hour. Nobody gives any information. Always late, late and late. I would avoid if you are an organised person who needs to be on time at the destination!

It is the second flight with them and also at this they have delay. Even at the first flight they had delay 1 hour and wen we arrive they had to stop the electricity and after 20 minutes we could get out from the airplane. It's a company wich is not ok and i don't recommend to fly with them.

First, for the outbound flight, we had a 40 minutes delay. Then, for the return, we had more than 2 hour delay. Besides that, they say they have customer service, but after waiting more 15 minutes several times when trying to call them, still no one answered. They didn't reply to my email either. Also, the information about the check-in is very inconsistent and unclear. I had no such experience with other airlines.

If I could give it 0 stars i would. Worst company! They have cancelled and moved 4 flights in one week. When I ask why they keep blaming other people. They refuse to compensate or acknowledge the severity of the situation. Never ever book with them. It is a complete joke. They cancelled my flight less than 24h before the trip.

1er vol avec retard d'au moins 40 min, 15-20 min pour sortir de l'avion, nous arrivons pour recuperer notre bagage car il n'y a pas de transfert automatique sur cette compagnie.... normalement escale à Bucarest d' 1h30 mais là il nous restait env 40 min, le bagage est affiché sortir dans 30 min, au bout d'une heure il n'est toujours pas sorti, notre second vol est en retard aussi et nous devons repartir sans le bagage pour ne pas rester coincer en Roumanie pour la France (Nice). j'ai informé la personne au comptoir d'Animawings et lui donne mes coordonnées. Je fais un mail au service client de la compagnie. toujours pas de retour de leur part après 4 jours..... Seul l'aéroport nous a contacté mais apparemment ils ont remis mon sac à cette compagnie, Dans combien de temps un contact ??? l'aéroport de Nice est à 2h30, 3h aller + le retour et les frais de péages, comment ça se passe ???? en tout cas pour une 1ere expérience ça commence pas bien du tout...... J'informerai de la suite et du traitement final......

​Ich kann nur dringend davor warnen, mit Animawings zu buchen. Unser Hinflug wurde uns einfach mal eine Woche vor dem geplanten Abflug um zwei ganze Tage nach vorne verlegt. ​Eine derartige Kurzfristigkeit macht jede Urlaubsplanung, Hotelbuchung und Mietwagenreservierung komplett zunichte. Kommunikation und Kundenservice sind unterirdisch, auf Hilfe oder Einsicht wartet man vergebens. Wer seinen Urlaub und seine Nerven behalten möchte, bucht besser direkt bei einer anderen Airline. Nie wieder!