I tried to fly three times, twice they canceled and one time 5hr delay into the night (you want that, with toddler on your neck).
Right now they canceled 12 hours before departure. I have group of 6 with me, with whole weekend planned and paid. Thank you.
Edit: they just filed for bankruptcy.
PE
Petra
Avoid them at all costs!!
Avoid them at all costs!!! They just canceled my flight and left me with no suport.
PI
Paula I.
A fuire absolument !
Malheureusement, on nepeut pas accorder 0 étoiles sinon ça aurait été fait; sur un vol À/R Paris Bucarest, le premier a été épique avec un retard de plus de 2 heures car la compagnie n’avait pas conclu de contrat pour s’approvisionner en kérosène. Le retour encore mieux : vol annulé sans information préalable, guichet fermé à l’aéroport et impossibilité de contacter la
compagnie ( téléphone, chat…) À fuir absolument !
IN
IN
Zbor anulat, servicii inexistente
Am plătit biletele dus-întors (4 octombrie - 18 octombrie) în ianuarie 2026, banii noștri au stat în contul Animawings de atunci, dar în 9 septembrie au anulat zborul de întoarcere. A fost anulat în așa fel încât să nu putem primi compensații, deși planurile noastre au fost complet date peste cap.
Toate zborurile România-Grecia după 4 octombrie au fost anulate, probabil nici n-aveau intenția să le opereze.
Am sunat la Call Center, unde mi s-a spus că voi primi banii înapoi în 14 zile după ce le trimit contul. Am transmis datele contului prin email în 10 septembrie, abia în 21 septembrie mi-au confirmat primirea și au spus că va dura 14 zile lucrătoare de la înregistrare până se va face plata.
Am completat și formularul de Sesizari de pe pagina lor.
Acolo scrie că termenul de răspuns e de 30 de zile, nu primești niciun număr de înregistrare.
Nici pe e-mail nu mai răspund.
În câteva zile trebuie să plecăm, nu am idee când vom primi banii înapoi.
Vom face tot posibilul să evităm această companie aeriană pe viitor.
ME
Miki E.
I find it unacceptable that passengers…
I find it unacceptable that passengers were allowed to travel to the airport, go through passport control, and only then be directed out of the airport without receiving any prior notification or a clear explanation about a cancellation.Passengers have important plans and commitments. Some people may be on vacation and if they miss a flight they may lose vacation days or weddings, funerals, medical appointments, dental appointments, or other important personal and family events that cannot simply be postponed.By failing to inform passengers in advance, you have caused unnecessary stress, inconvenience, and disruption to people's lives.We deserve to be informed as soon as possible about any cancellation, so that we can make alternative arrangements and avoid wasting our time and money travelling to the airport. I strongly believe that passengers deserve better communication, respect, and customer service.
CA
Caffeman
My flight was canceld with 1 week…
My flight was canceld with 1 week before vacantion.I
CE
Constantin E.
Use very well known companies
Imagine that you want to have a holiday and you are planning it with 4 months ( 120 days) before traveling. Well, Anima Wings is going to ruin your vacation with just 15 days before. So, don't travel with Anima.
IB
iuliana B.
It is unreliable!
It is unreliable!! You cannot be sure after booking that you will actually fly as planned. We had a flight booked already which got cancelled. We were given an option to fly to a different destination and then take an internal flight to our final destination. This would have been ok if the connection flight hadn’t been one day later.