Animawings is listed under Airlines & Air Travel.
Animawings (animawings.com) has 185 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Sandra Sastre P.
Mala gestión del costumer service, realice una reserva que tuve que cancelar antes de 24h y no me devuelven ni 1 €, cuando la malloria de las compañías te devuelven la totalidad antes de 24h. No contestan a los correos electrónicos
Rares M.
This company announced and advertised in February that they would be starting a direct flight from Bucharest to Dublin, and by late April they cancelled every single flight that they had on this route. They in effect have caused thousands of people massive inconveniences. Their customer service is rude, as they have literally closed the phone on me while I was asking questions and they even lied to me when I asked to please talk to someone else. They said that they are the only one in today, but when I subsequently called after they shut the phone on me someone else answered. Their claims system takes a long time to respond, and they do not respect the refund options that customers get when a flight is cancelled. Although I sent all my emails to the customer service in English, they replied to me in Romanian, showing that with this company there is no limit to unprofessionalism. I am never buying plane tickets from them again and I strongly advise any of you to stay away from this company, unless you want to spend hours writing emails and calling them to solve the issues that they have caused.
Andrii S.
Awful service. Support has not answered two emails since 5 days.
