AnimawingsReviews of animawings.com

Zbor anulat fara motiv si justificare. Ora schimbata fara motiv si justificare. Defapt, cauza este: ,,motive operationale,, .

Prietenul meu avea astăzi un zbor către Oradea dar din păcate...... Nu a ajuns azi la Oradea, dar povestea continuă. Mulțumim Animawings, pentru încă o aventură neașteptată!

This is the latest example from this company. They cancel flights whenever they feel like it, simply because they don’t want to operate the aircraft, sometimes with less than 24 hours’ notice before departure. Then, after rescheduling, the next day at 11 AM, just a few hours before the flight, they announce another change and move the flight to 4 PM… this is outright disrespectful. They completely ruined all my plans for my civil wedding. The route was Bucharest – Oradea and Oradea – Bucharest. Avoid this company as much as possible, even if you might be tempted by their lower prices. Nothing can replace a special life event that gets ruined due to the irresponsibility and lack of professionalism of such a company.

Prietenul meu trebuia sa ajunga pe 19 feb in Oradea din Bucuresti ! Acesta avea biletul cumparat dinainte si era pregatit sa plece,cand deodata cu o zi inainte primeste un mesaj ca zborul a fost anulat din motive OPERATIONALE . Ok ,inteleg ca ninge afara si e cod portocaliu de ninsori,dar celelate firme de ce au decolat ,fara anulari sau intarzieri?!?!??! .Acesta s a REprogramat pe 20 la ora 14 ,dar ce sa vezi,iar i au anulat zborul pt ora 16 ,TOT DIN MOTIVE OPERATIONALE. Sefilor,eu inteleg ca ninge si asa,dar da o naibii de treaba,alte avioane decoleaza ,voi anulati si luati banii la persoane.Prietenul meu avea o intalnire ff importanta din viata lui,iar voi ANIMALI WINGS ,i ati stricat o ,nici o stea nu meritati bai borfasilor.

worst company, flight canceled I rebooked for next day, and the next day flight got delayed. First time and last time.

I'm writing this review before I got on the plane, it was on sale there is a delay on boarding and when I came to ask for explanation for the reason to the delay the lady make a sour face and and said to me 'that's what it is' and when I ask why she can't give me a reason for the delay she said that I need to ask much polite, believe me I asked very very gentle, and then I look for reviews to write about this company and what I found lots of people that had the same experience like mine, we can come I don't think I recommend to anyone to fly with this company!.

Very long, unjustified delay. We stood 6 annd half hours waiting in the airport. The airport could not communicate with the company for several hours, no explicit explanation was given. Many passengers called and they didn't received an answer. The staff was even angry that the passengers were criticizing them. Very bad experience and communication, i don't recommend.

I was not informed about my flight cancellation that happened months in advance, and I only found out about it the previous day before my flight by calling customer service. The alternative flight they arranged wasn't a regular flight; it was a 'standby' ticket, which I only discovered during check-in. Due to overbooking and my ticket status (standby), my flight was not guaranteed. I was stranded at the airport and tried to contact customer service, but they offered no help whatsoever. Furthermore, they deducted less baggage than what was stated on my original ticket, and they refuse to accept this. I had to pay an extra fee for this, and they haven't refunded it. Their customer service representatives can't even speak proper English! I had to explain the situation 6-7 times at the airport. They even take a week to respond to my emails and still haven't helped me. I would never, ever recommend this airline. They are completely unreliable!!!