Shannan
I am severely disappointed with this…
I am severely disappointed with this company in the lack of customer service. I ordered a blue dress online in an XS. Address arrived, and it was three times the size. The quality was not the same as shown on the model nor the sizing chart. When I requested to do an exchange, it took five days for the customer service agent to get back to me and when I asked to return it, they refuse to give me a return label asking me to pay. When I took it to FedEx I was unable to because of documentation issues because the dress was being shipped to China. When I followed back up with the customer service rep, they were unable to help me and just only offered me 15% back on my return. This was a huge headache and a shopping experience. Nobody should have to go through. Numerous emails back-and-forth for weeks.