Amp SpringReviews of amp-spring.com

product never got sent out after repeat emails no tracking info luckily i paid through PayPal and after talking to them and they getting no response from these guys they refunded me

First order was late but good. Second order never showed up. Their online customer service does nothing but give excuses of why I have not received my order. It is 3 months and nothing.

Had the worst experience with this merchant. They use other photos and their products are replicas made with cheap materials. I ordered an item and it was of poor quality and didn't match the photos. I asked to return the item for a refund and the merchant said I'd have to pay for the shipping. Poor items, poor customer service.

Amp sent the wrong order. "Lost" the order information so "Sorry we cannot help" The wrong order was worth less than the total for the original order I would advise a strong pass on this company

I received an item and it was damaged. Paid $80+. Asked to return within the policy and they said I received the correct item but they can give me $8 for my trouble. STAY AWAY!

Ordered a pizza slide which arrived damaged. And VERY late. I ordered the item in early November for Christmas and only got it on January 9th. It is all a very low quality product and not the same as the videos/picture. We expected thick wood and got very thin flexible plastic. We sent the company the photos of the damaged item and got a message back saying the following: “ If you would like to return, the shipping fee may be very expensive to you. So how about we refund you $2USD as compensation and you keep the products?” I’m confused because on their webpage, there is this blurb: we want to make sure we back that up with a risk-free 90-day guarantee. • If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase. • We want you to be reassured that there are absolutely ZERO risks in buying something and trying it out. If you don't like it, no hard feelings we'll make it right. I’ve sent them another message saying that $2 for a damaged slide is not appropriate and I’m not hopeful for a positive outcome. I’d suggest avoid this place at all costs. They low quality, the no money back guarantee. Whilst I did get a product, it did feel a bit scammy because it didn’t look like what I was sold and they don’t want to replace the damage. Edit: I went through PayPal and the company responded with a mailing address to send back the flimsy, broken item. That cost me an ADDITIONAL $38 AUD (I paid $68USD for this piece of trash in the beginning). It’s been sent back to them so I’ll now wait and see the outcome. It’ll be a lot of money to be out of pocket for something that’s only worth $2. Update: I have lodged a formal complaint with PayPal and mailed the broken item back to Hong Kong. I still have yet to hear anything from PayPal or these pizza slider scammers. Absolutely appalling customer service on both accounts. Update: after mailing the item back to Hong Kong, the company provided an address that does not actually exist so the item came back. PayPal eventually issued a refund but it took about 2.5 months from ordering the item to getting the refund. DO NOT BUY FROM HERE.

Ordered an iPhone case. Product was delivered to the wrong address but USPS won't tell me where it was delivered to because the tracking address doesn't match what is on the original order. They messed up the shipping address. Customer service is just a BOT that keeps telling you that your order has been delivered. When it comes to buying anything ever again from this company, I'd rather sh!t in my hands and clap!

Customer support is just a BOT that tells you "our shipment department checked, the item you received is correct" even through you have proof you received the wrong things. Don't order from them - complete SCAM