AMITA HealthReviews of amitahealth.org

I have never in my life experienced a worse call center/scheduling situation in my life. You can NEVER get in touch with your doctor. Half the time, their phone are not working. You wait on hold for 20 mins and then just get hung up on and have to start over. I am seriously considering changing my primary just so I don't have to deal with this BS.

Run don’t walk away from these guys. Absolute cowboys.

MY FRIEND HAS FIBRIODS. THIS CAUSES HER SEVERE PAIN WHEN MENSTRUATING. SHE ALSO LOSSES A LOT OF BLOOD. SHE WAS RECOMMENDED TO AMITA ST JOSEPH HOSPITAL IN JOLIET FROM VNA. THE DOCTOR WHO ATTENDED TO HER AT VNA WAS THE DOCTOR WHO RECOMMENDED HER. SHE HAS RECEIVED OVER 4 TO 5 PINTS OF BLOOD BSINCE THE DOCTOR RECOMMENDED AMITA ST JOSEPH SEVERAL TIMES. THE DOCTOR WHO ATTENDED TO HER TOLD HER SHE MUST HAVE A SURGERY. THE DOCTOR EVEN TOLD HER WHICH INSURANCE SHE HAS TO BUY IN ORDER FOR THE SURGERY TO BE COVERED. SHE BOUGHT THE INSURANCE. ON THE DAY OF THE SURGERY, THE DOCTOR TOOK HER IN. AFTER ABOUT 90 MINS, THE DOCTOR CAME TO ME AND SAID SHE CANNOT PERFORM THE SURGERY. SHE SAID THE FIBRIOD WAS NOT VERY VISIBLE. SHE DISCHARGED MY FRIEND AND SENT HER HOME. NO RECOMMENDATION TO ANY OTHER DOCTOR. NO ADVICE ON HOW SHE CAN GET IMMEDIATE HELP. NOW MY FRIEND IS LEFT FIGHTING FOR HER LIFE WITH TONS OF BILLS AT THIS HOSPITAL. AND SHE IS LOSING LOTS OF BLOOD AS I TYPE. IT IS UNBEARABLE. I DON'T WANT TO MENTION THE DOCTORS NAME HERE. I WISH SOMEONE WILL READ THIS AND HELP HER. SHE HAS LOST MORE BLOOD AND NO SOLUTION. ALL OTHER HOSPITALS SHE IS CALLING IS GIVING APPOINTMENTS IN MARCH AND APRIL. THIS IS JUST TOO MUCH. THERE IS NO IMMEDIATE SOLUTION AND SHE IS HERE SUFFERING BECAUSE OF THE BAD DECISIONS AND ADVICE FROM A DOCTOR HERE.

The worst experience of my life! I was in the waiting room, getting ready for my appointment with my doctor and overheard a VERY loud altercation between an obvious higher up and my nurse. I love my nurse. She literally abused her in front of many patients and all of us in the waiting room were appalled! The nurse was obviously embarrassed. I had someone else call me back and I asked who was yelling at the nurse at the front desk and she told me her name was Patricia Wallace and they were very used to the treatment. It has been a while since this happened, but I never knew how to really complain, other than to the doctor who also agreed with me at the inhumane treatment of her staff. My doctor had said she would do something about it, but I’ve seen her there again. Please don’t keep this type of person on your staff. This was so very unprofessional. If it wasn’t for my doctor and the care I receive, I would have left. Plus I left a formal complaint in the box labeled suggestions, explained my experience (at my doctors suggestion) with my name and number and was never contacted. I updated my doctor with this info and she was not happy.

This place is terrible. I set up an appointment and had to wait over an hour past my appointment time. They claimed to be short staffed but I was seeing many people come and go. Not to mention they were giving some patients preferential treatment. I seen a lot of people go in but never came back out. When I asked how long was the wait they told me no rooms were available. They also wanted me to wait in my car so I wouldn't see them take other patients ahead of me. I will never go back to this place. They don't care enough about the patient needs.

I am a regular pt at Amita Heatlh St Marys Elizabeth there isnt a department that doesnt treat you with respect except the cardiology depart they are the worse of the worse is a shame that out of all the depart this is the only one with the exception of the register person and a polish older lady i wish i had her name. this are the only 2 that will greet you and treat you with empathy and rescept. so pls have this other retrain on how to treat people

Extremely bad experience so far. I am in the ER in Hinsdale as I type. My girlfriend is 9 week pregnant with severe abdomenal pain. We are 2aitung for 1 hour and 40 minutes already. Nobody can tell us when someone will see her. She is in pain shakes on the couch. The lady on registration speaks is just rude answering 'i don't know' to all our questions. She promised to bring us pain release medication and she forgot. No comparison of any kind. Kids are screaming in pain next to us the ladies are laughing behind the desk. Total nightmare. Can't believe my girlfriend pays such a expensive insurance and is treated like that. I would think twice before choosing this hospital is the ER is like that

I had a procedure to remove a benign tumor on my hand and it grew back which can sometimes happen. The real problem is you can't get them to answer the phone to ask questions or schedule an appointment. Not a good organization from what I can tell and am amazed they are still in business with this level of service. This is symptomatic of the most expensive health care industry in the world that tolerates this level of service.