Amino ClubReviews of aminoclub.com

Response from Amino ClubMay 2, 2026

Hey, we're sorry to hear this was your experience — that's not how we operate. We pride ourselves on quick fulfillment and responsive support. If something went wrong with your order, we want to make it right. This isn't the standard for us and we don't want it to be your lasting impression. Reach out to our support team with your order number and we'll take care of you — whether that's getting your order out immediately or processing a full refund. Whatever works for you. We appreciate you giving us a shot and we'd like the chance to fix this. — Amino Club

Response from Amino ClubApr 21, 2026

Hey, thanks for the honest feedback. You're right that the launch has been rocky. The payment processor issues and delays have been frustrating for customers and for us. We're not going to pretend otherwise. Just to clarify on the password issues though, we don't actually use passwords. Login is handled through a magic link sent to the email you signed up with. So if there were password problems, that wasn't on our end. We're a small team and we've been working through these problems one by one. The website issues you mentioned have been addressed, and the payment system is coming back online tonight. We know that doesn't erase the rough start, but we're committed to getting it right. If you're open to giving us another shot, reach out to support and we'll make sure your next experience is a better one. — Amino Club

Response from Amino ClubApr 14, 2026

Hi there, thank you for your feedback. We understand the importance of having proper documentation for every product, and we appreciate you raising that concern. However, after thoroughly reviewing our order records, we were unable to locate any order or customer account matching this review. We have no record of this transaction or any communication regarding this matter. If you did place an order with us, we'd be happy to look into it further. Please reach out to us at [email protected] with your order number and we'll get this sorted out right away. — Amino Club Team

Response from Amino ClubApr 6, 2026

Hi there, thank you for your feedback. We understand the importance of transparent documentation in the research space, and we appreciate you raising this. All Certificates of Analysis that we currently have available are posted directly on our website under each respective product. For any COAs not yet listed, we are actively awaiting results from our third-party laboratory. In the meantime, every product undergoes rigorous in-house testing before being made available for purchase — nothing reaches our store without passing our internal quality standards first. If you have any specific questions about our testing or documentation, please feel free to reach out to us at [email protected] with the subject line "COA Inquiry" and our team will be happy to assist. — Amino Club Team

Response from Amino ClubApr 6, 2026

Hi there, thank you for taking the time to leave your feedback. We're sorry to hear about the experience described in your review. We take every concern seriously, especially regarding product quality and packaging. However, after reviewing our support channels, we were unable to find any prior communication from you regarding broken vials, product quality concerns, or any other issues. Our team is readily available and responds promptly — we can't resolve something we aren't made aware of. All of our products undergo third-party and in-house testing before being made available, and our NAD+ has been well-received across our customer base without reported reconstitution issues. If you did experience a legitimate issue with any order, we would have been more than happy to make it right — and that offer still stands. We encourage you to reach out to us directly at [email protected] with the subject line "Order Concern" along with your order number so we can look into this and work toward a resolution. — Amino Club Team

Response from Amino ClubApr 6, 2026

Hi there, we're sorry to hear you had a negative experience. Unfortunately, without any specific details, it's difficult for us to understand what went wrong or work toward a resolution. We pride ourselves on quality products and responsive customer support, and we'd genuinely like the opportunity to make things right. Please don't hesitate to reach out to us at [email protected] with your order number and we'll look into it right away. — Amino Club Team

Response from Amino ClubApr 6, 2026

Hi there, we're sorry to hear about your dissatisfaction. We'd love the chance to understand what went wrong, but without any details it's tough for us to help. If you experienced an issue with your order, please reach out to us at [email protected] with your order number and we'll do everything we can to make it right. — Amino Club Team