Amigo U.S.Reviews of amigo-us.com

I have used Amigo several times over the last years and had been satisfied. I had called to ask about the cost of sims card for my IPHONE to use in Israel. In our conversation I mentioned I was also going to China and Hong Kong. I was convinced by your rep to get a sims card for China. I did not have any intentions at the time to use a phone in China. But the pressure from your sales rep convinced me to get one. Also I found out in China and then Hong Kong, you need 2 different sims cards. It also would have been cheaper to get a card there. It did not always work well. I shared the card with my traveling friend and it just didn't work well. Since she was the one who made all phone calls the cost was high which she is responsible for. But that is not the point. We were both disappointed in the card not always working. And it was placed correctly, etc. I just found your rep was ratty pushy and even when I called to try to understand the latest statement, spread sheet I got 'attitude' from your reps. This was the first time I have dissatisfied with Amigo.

very disappointed. I followed the directions and the phone would not connect. I kept getting the message the number you have dialed is unavailable. So the rental was complete waste of money.

cannot reach my daughter. she has been gone since tuesday... have not been able to connect.

Amigo has no after hours support. Our departure from Israel was delayed due to the rocketing. Amigo had sent me an email notice saying they thought my trip was ending and that I should contact them if needed. I immediately began calling them leaving urgent messages requesting an extension of service (the reply link in their email bounced repeatedly) and continued to call until the phone was shut off - while I was in a bomb shelter in Ben Gurion Airport. I could not reach the group leader to see if my wife and son were with her. Not a pleasant experience. If you are renting a phone abroad, I strongly suggest you do so with a company that can help you evenings and weekends if necessary.

The 2 phones we rented constantly dropped the calls. Very often the outgoing calls would not go through and incoming calls would not ring. Other than that, the service was not too bad.