Amigo U.S.Reviews of amigo-us.com

I bought a SIM card through Amigo US for Peru and the provider that Amigo partnered up with there was useless. I had full bars with a provider called "movistar" and could not get any internet access on my iphone unless I was at my hotel and hooked up to their wireless network. So essentially the SIM card was of no use to me, which was very unfortunate since I was there for part work. My husband had bought a local SIM card in Peru and he had no problems at all as he was with a larger carrier in Peru. So essentially I paid for unlimited data but had not internet connection through the provider that was partnered with Amigo. I would not use Amigo again as I would not take the chance of this happening again (i.e. perhaps Amigo is only partnering with subpar providers in the local jurisdictions.)

When I ordered my sim card for Israel, they told me numerous times my plan will have unlimited 3G internet. Half way through my trip I get these texts in hebrew saying I used up all my 3G internet on my plan and have nothing left. I tried calling Amigo and they told me the 3G was full and there is no way to add more. I asked them why they told me I had unlimited, and they said they never did. IF YOU ORDER FROM THEM PLEASE KNOW THAT YOU DO NOT HAVE UNLIMITED INTERNET.

I got a sim and a hotspot for Israel and a sim for Greece. The hotspot worked but bright sim did. As a result I used up my hotspot data and the unlimited service got throttles. Then it was $10 to send the sim back. I won't use this company again.

Got to Israel and my phone didn't work. Couldn't get in touch with Amigo support for almost 24 hours before they realized they "forgot" to register my phone with the carrier. Never rent from them.

No service anywhere

In this day and age, with so many smart phones, we were given blackberrys that are hard to use and nearly impossible to communicate with. I wish I just used wifi for my U.S. IPhone or just bucked up and got the international plan. The blackberrys were cheaper but totally not effective. I will never rent these again!

First I want to say that I have used Amigo U.S. service to rent phones for my many trips to Israel and had very good service each of the times. But ,sorry to say that this time, on my trip to Bulgaria, Macedonia and Greece, I could only make 1 phone call , while I was in Sofia, Bulgaria, and no phone calls while I was in Macedonia and Greece. I could not get service to even make a phone call. I received my phone along with the standard "blue" instruction sheet that was identical to the instruction sheet that I had previously used on my trips to Israel. This sheet ,for this trip ,was totally unhelpful. Frustrated, I resorted to use another phone to make my necessary phone calls, at my expense. Since I was losing time, each time I tried to use the Amigo supplied phone, I didn't bother to try and call Amigo services to try to get an answer as to why I could not get phone service. I do not wish to pay for a service I did not receive, and will not. As always, when I ordered the phone , I spoke to a courteous, and efficient Amigo representative. However, he gave no intimation that phone service in these 3 countries was in any way, unreliable. All in all, my first bad experience with Amigo's services.

We were not able to access the internet AT ALL!!! We had to pay our car company an extra $200 to rent an IPad and use the internet. Honestly, I would like our money back since we couldn't use the net at all.