Albert Benzaquen (User ID 3.
Got to Israel and Sim card did not …
Got to Israel and Sim card did not work. Called Amigo a few times to report but no calls returned. Two weeks later Sim card replaced and cell phone is now operating.
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Amigo U.S. (amigo-us.com) has 495 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Albert Benzaquen (User ID 3.
Got to Israel and Sim card did not work. Called Amigo a few times to report but no calls returned. Two weeks later Sim card replaced and cell phone is now operating.
Elliot Gordon (User ID 3.
The service was fine, but the flip phone was not only old (I expected that) it was crude and not intuitive. too many steps to input a new contact, for example. Couldn't figure out how to set an alarm , and more such issues. I've rented such phones elsewhere in previous years, and the software was much better.
Steve Sherman (User ID 3.
I was not able to receive calls on the Canadian phone number. I called the company to complain and have not heard back.
Louis Steinberg (User ID 3.
We rented 2 phones. Neither worked at first. It took two email round-trips to get them both working. Their help-email-address was reasonably responsive, though. Would have been a worse problem if we needed them in the airport on arrival.
Dafna
The phone (SIM card) worked great, but we could never access the 3 gigs of data we paid for.
Michael
It was very hard to hear the caller on the phone. When i used a blue tooth it was decent.
Pamela
It was great having my own phone in Israel, but I was never able to get access to voicemail. Otherwise, with a lot of technical support, I was able to use my e-mail and internet service which was good.
Malca
I rented a sim card for use in Israel for 2 weeks. The plan included unlimited calling and 3 GB of data. The dialing worked but the data never worked. A representative of Amigo in Israel brought me 2 more sim cards. I had to wait till the next day because there was some problem with the activation. When I was told which one to use the data still didn't work. I was told that they would work on it. It never worked. I don't know if the problem was the sim card or my phone. With all the moving of different sim cards in my phone, some pins under the sim card got damaged and I have had to give my phone in for repair. I think that the next time I need a phone in Israel I would not rent a sim card but a whole phone. There was no friction, I think they tried to fix the problem but I was very frustrated with the whole situation.