AmgraylogisticsReviews of amgraylogistics.com

Very terrible service in Nigeria! They need to overhaul their team in Nigeria! They are fraudulent and they frustrate their customers in Nigeria with unnecessary requests and demands.

HORRIBLE SERVICE WE PAID FOR CONTACTLESS PASSPORT, it was never delivered within the 6 weeks even tho a 2 weeks time line was agreed we almost missed out vacation Bcus they kept saying it was already out for delivery , we had to take a flight to DC and had this done where we found out there was no application at all from them. Till this day they have failed to refund us

Dear Sir/Madam, Good morning. I hope this email finds you well. I am writing to request an update on a parcel that was dropped off at your Abuja office on 8 July 2026 for delivery to England. At the time of shipment, I was informed that the estimated delivery time was 10 working days, which suited my timeline as the clothes in the parcel are needed for an event taking place from 7–9 August 2026. However, I was later advised by one of your representatives through your Instagram page that delivery from Nigeria to England takes 15 working days. It has now been more than 15 working days, and I have not yet received the parcel. With only one week remaining before the event, I would be grateful if you could provide an update on the status of my shipment. The invoice number is IN************ I would sincerely appreciate your assistance in looking into this matter and facilitating the delivery of my parcel as soon as possible. This mail was sent to yoir official email address. No response, my package still not delivered. The man at your Abuja office assured is that the parcel will get to me before 7th August. Why do you treat people like this?

Dear AMGRAY, TO WHOM IT MAY CONCERN This letter denotes my intention to initiate legal proceedings due to unresolved issues with your company's services. I am motivated to arrive at an amicable resolution prior to escalation to a court of law. For the past four years, I have been utilizing your company's warehouse forwarding services to facilitate purchases from prominent online retailers such as eBay, Amazon, and Walmart. My business model is largely reliant upon these purchases, which are regularly forwarded to Nigeria for resale. On December 15, 2023, I dispatched a shipment consisting of various products, including multiple instances of Apple iPhone models, a wireless car kit, garments, and second-generation Apple AirPods Pro. Full payment for this shipment was fulfilled, as referenced by invoice number AIR951712, which totaled to an amount of $194.50. This shipment was scheduled to be delivered in Lagos, Nigeria on or prior to December 22, 2023. However, AMGRAY LOGISTICS LLC has not yet delivered said shipment and has failed to provide an adequate explanation for this lapse in service. Furthermore, my attempts at communication have not only been rudely ignored, but I have also been threatened with total barring from your communication avenues. Consequently, I feel compelled to express my intention to sue. I remain open to an agreeable resolution to this dispute. If you wish to discuss the matter further, please contact me at the email on my account or pone number. Should I not receive a response by May 02, 2024, I will have no choice but to file a lawsuit against your company. In the eventuality of a lawsuit, I fully intend to seek the maximum legal recompense, which may include additional damages, legal fees, court costs, and accrued interest. This letter is my final endeavor to amicably resolve the dispute out of court and salvage our professional relationship. Thank you for your prompt attention to this matter. Sincerely, Razaq Hammed