Helping individuals & businesses nationwide resolve IRS debt, audits & back taxes with trusted tax relief solutions designed to protect assets and restore financial peace of mind. Some of the financial services we offer are Offer in Compromise (OIC), IRS Fresh Start Program, Tax Attorney, Legal Entity Formation, Legal Entity Dissolution, Tax Preparation, IRS Back Tax Relief, IRS Penalty Abatement and bookkeeping services
American Tax Service (americantaxservice.com) has 72 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
Also known as
americantaxservice.com
Website
americantaxservice.com
Category
Accounting & Tax
Location
Las Vegas, Nevada
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 49% of reviews.
Latest
Most recent review: August 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Alex williams and Zach Miller Did nothing for my case but take my money. I should have trusted the Bad Reviews they were right. Now I need to get myself out of the mess they created. Don’t Get Played‼️‼️‼️‼️
Response from American Tax ServiceSep 25, 2025
I have reached out to you 3 times. You have not reached out back. It does appear that what you paid for was an "exploratory” as per your signed contract. An “exploratory” is for us to review your tax files. And to disclose to you what needs to be done to remedy your issues.
We can still do that, if you call us back. Tell you what our research has shown us about your tax issues.
KE
Kevin
Better read this one again. I hired ATS to get tax/back taxes…
I hired ATS to get tax/back taxes resolved. They haven’t done anything they said they would do nor, do they answer the phone or call you back promptly. [I mean mouths] I’ve sent an email to the seller and got a email back saying. “The email address doesn’t exist”.
So after calling them 12 times getting sent to voicemail where nobody calls you back. Going through all their phone #s I could find, I found one where the operators answer the phone, calling another 14 times. I’ve received 4 calls. 2 of them where a person tries to make you feel obligated to their service or treats you like you’re an idiot, and play the blame game. The lies are never ending, they try to convince you that they called you 14 times. Or how the guy selling me the “service” wasn’t telling me the correct info on the “service” he sold me.
1 of them telling me they would send an email with forms to fill out, and wouldn’t answer the phone when I had questions.
I even emailed this person with, zero response. That’s when I started to figure out how to resolve the issue myself.
I have explained to them that I don’t need them as, I have figured out my own tax issues, and that, I want a refund. Due to lack of communication and action.
I borrowed from the banks to get this resolved, now I owe $21,000.00 plus interest.
They told me that sending corespondents to the U.S tax court and the irs wouldn’t work, and how much I need them for their “protection” from the irs. That’s not true either.
Why wouldn’t you give back something that isn’t mine or yours? Letting me pay for nothing? Not doing what you said wouldn’t be making money, it would be stealing money.
I will reach out is, bullcrap, I know how they “reach out”. With bullcrap. Nobody has called me or emailed me. Just another fear tactic.
Does the irs send official correspondence with your name and address hand written ?
Google says…
“Official correspondence from the IRS will not have your name and address handwritten; it will typically be printed and include specific notice or letter numbers. If you receive a letter that appears handwritten, it may be a sign of a scam”
“To spot fake IRS mailings, look for specific features such as the IRS logo, a clear reason for contact, and a notice or letter number in the top right corner”.
Welp, that’s interesting isn’t it?
I erased my last post due to not knowing the facts about the matter.
We must bring this to the grand jury, if everyone gets involved that. ATS has ripped off, it will help to stop these criminals from stealing money from people out of fear.
The grand jury can investigate anything they want to. Nobody can manipulate them. If they even try you can ask them yourself, who gave you this information.
Then whoever gave them the information will be under investigation of the grand jury.
Please look at this closely… I told ATS I wanted a refund. Privately and publicly.
ATS response was, false documentation supposedly from the IRS. ATS have sent me lawyers to figure out what I know. They think everyone is stupid. If everyone says this is bullcrap, it’s bullcrap.
As I have said before in this message. I’m paying $21,000. For nothing. They have declined their service by, not serving me.
I paid them in full via. credit.
What ever you do don’t get any kind of “help” from ATS” They just need a payment then they’ll be done with your needs.
Thanks again,
Kevin
Response from American Tax ServiceSep 15, 2025
I will reach out.
GZ
Gustavo Z.
Run away
I was contacted in June by Steven, their salesman, who sold us a dream. Unfortunately, the reality has been nothing short of a nightmare. Since then, we’ve been handed off to multiple account managers because the first two left the company, and here we are in September with my taxes due on the 15th — and absolutely nothing has been accomplished.
This has been a complete waste of time, money, and energy. I truly regret not paying closer attention to the other negative reviews before signing on.
Response from American Tax ServiceSep 15, 2025
I will reach out.
DJ
DJean
SCAM
In July 2024, I hired American Tax Services at 101 Convention Center Drive, Suite 1225, Las Vegas, NV 89109, to assist with resolving my tax debt. I paid $2,495 for your services and promptly provided all requested financial documents.
Despite my repeated attempts to contact your office, I did not receive proper communication or assistance. Eventually, I was sent paperwork instructing me to complete the same forms again within 30 days. By that time, however, my account had already gone into default, and I am now in collections.
Because of your company’s inaction, I was forced to hire another firm at an additional cost of $4,500 to address the issue. This has caused me significant financial hardship and stress.
Response from American Tax ServiceSep 12, 2025
99% of ATS's clients never complain. We take the complaints very seriously, we will be reaching out next week.
MC
Michael C.
BE VERY LEARY OF THIS BUSINESS!!
BE VERY LEARY OF THIS BUSINESS!!! I WAS SCAMMED!
American Tax Services did nothing for me in the year they were supposed to fix my tax issues and charged me 2500 until I stopped payment. The company kept sending me redundant paperwork requests from 5 different case handlers who for some reason had no contact with the other previous case handlers. (I suspect that this is a stall tactic while they collect your $).
I found out that the office of ATS has never contacted the IRS about my case and now my wages have been garnished, due to lack of action. My last contact from them was a letter stating that they could no longer do business with me after I told them that my wages had been garnished.
I am now stuck doing almost the same paperwork for the IRS to see what my payments will be on taxes and interest that I should not owe.
I found out that the BBB has revoked their accreditation due to fraudulant business complaints and reports of the ATS scams.
I have also recieved an alert that my SSN and personal info was reported to be found, ON THE DARK WEB, the exact week that I started sending in my first paperwork/personal information to the ATS office.
There have been two atempts of fraudulent charges, on my bank accont, but they were thankfully thwarted by my bank.
PLEASE HEED MY WARNING and THINK TWICE before doing any business with American Tax Services.
I'm sending good luck and prayers out to all of you who are going through any IRS tax issues.
God Bless.
Response from American Tax ServiceSep 12, 2025
We are very sorry for your experience. Upon review it seems that you never would give us the required documents in a timely manner, and that by the time you would give them to us they would be too old, and we would need new ones.
Or the fact that why you said you paid 2500 dollars, you paid like 40% of that and were always 3-6 months behind on the agreed payments. We like most people don't like to work when the client isn't paying as agreed, or at all.
And 90% of American is on the dark web, because of hackers, not ATS. But have a great day.
RM
Ruthie Middleton D.
SCAM
Major MAJOR scam! Fake investigation $1500 to tell you nothing except A LOT OF BULL. They ask for huge upfront payment & say they will communicate w your IRS agent & take care of everything for you. FALSE.
DO NOT WASTE YOU TIME AND MONEY
Response from American Tax ServiceAug 5, 2025
I hate that you feel this way. ATS has over 50,000 active clients and less than 40 complaints. So while almost everyone is happy with our service, there are a few that are less pleased. I will reach out , and see if we can't make you happy along with the other 50,000+ happy clients!!
BJ
Brian J.
3 months of a nightmare
I wish I could give no stars! This business is a scam! The make a million promises and even promote early payment, would guarantee expatiated great results! I came to them to help my taxes. After numerous calls and emails with no responses I asked for refund! I ask to speak to manager no response! I reported to credit card company then all of a sudden my identity was stolen this was the only company I gave all my information and even my bank accounts got hacked! I reported American Tax to FTC and now they are investigating this fraudulent company!
Take this message serious please so know one else would have to experience this nightmare!
All promises are lies even the 35 they claim as complaints! I have met 100s that have not did reviews all where robbed by this company that’s now under investigations of fraud!
Response from American Tax ServiceJul 21, 2025
We hate that this has been your experience. ATS has had 41,000 customers in the last 18 months, and under 35 complaints. But if you're one of the 35 people who complained. That's probably all that matters. We will reach out directly and see if we can't make you happier!
DD
Dynamic D.
Defrauders - Ambulance Chasers
Major scam! Fake investigation $500 to tell you nothing except to lure you in when you are in fight or flight & scared because you are getting nastygrams from the IRS. They ask for huge upfront payment & say they will communicate w your IRS agent & take care of everything for you. FALSE, they then dont communicate, miss deadlines & appointments where you are left hanging & could get in major trouble. I had to reach out & communicate with my IRS agent myself, who was more helpful than they were. I cancelled all services, asked for my money back, waiting for deposit back. Run, run, run......
Response from American Tax ServiceJul 18, 2025
ATS takes people experiences seriously and will be reaching out to speak to this individual about their concern.