American Surplus Reviews | Read Customer Reviews of americansurplus.com

American SurplusReviews of americansurplus.com

4.7354 reviews
Tools & Equipment
1 Noyes Avenue, East Providence, Rhode Island

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American Surplus

About American Surplus

With over 35 years of experience assisting business across industries, American Surplus has built a trusted reputation for exceeding customer's material handling needs. We work earnestly to match every customer with the exact new or used material handling equipment they require. Offering the most competitive prices in the industry puts American Surplus among the top suppliers nationwide for both new and used material handling equipment.American Surplus takes pride in knowing that customers feel comfortable calling in to discuss their current and future plans. Our skilled sales staff works one on one with each business owner, insuring they receive the product that best fulfills their unique application. Visit our warehouse and take a look at the wide array of pallet racking, conveyor, shelving, and mezzanine materials stored in our massive 1/2 million sqft. facility across 3 floors! A member of our sales team will gladly give you a tour, so feel free to swing by! Our doors are always open.President of American Surplus Inc., Bill DiMaio Jr., began his career in sales back in 1985. As he rapidly excelled in the industry, Bill decided to take on an even larger endeavor, to start his own company. With hard work and determination, Bill DiMaio Jr. and his supportive wife Claire DiMaio, became the only husband and wife team in the used material handling industry. Claire took charge of the accounting department & human resources, with the help of their son, Bill DiMaio III. American Surplus Inc. is a family business, and when you work with family, you are treated like family. A knowledgeable sales team with several members holding over 10 years of experience is an added benefit when contacting American Surplus Inc. Our trained staff not only provides the best price on used material handling equipment, they also offer valuable advice on any project you may have in mind. Confidently work through your project, from the initial idea, to shipping and installation, and beyond, kno

American Surplus (americansurplus.com) has 354 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: americansurplus.com
Website: americansurplus.com
Category: Tools & Equipment
Location: East Providence, Rhode Island
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 36% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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American Surplus reviews

Showing 297 reviews with 5 stars · Clear filters

Charles W.
Jul 24, 2024
Great communication and a timely and…
Great communication and a timely and accurate delivery!
Response from American SurplusJul 25, 2024
Thanks for the feedback Charles, we always strive to be the industry leader in service!
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Eric
Jul 24, 2024
Informative knowledge to share with customers
We enjoyed working with Tom to build up our facilities infrastructure after moving to the Providence area. His knowledge and expertise was very informative for us as we learned which equipment and warehousing solutions were right for our business. We were shown a variety of solutions for both our immediate need and he enlightened us to what other needs we may have soon. I look forward to working with Tom for future business needs of ours.
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Lauren H.
Jul 23, 2024
Quick Quote Turnaround
I've been working with Tom and Bill from American Surplus for a few months now and I always have competitive quotes back in my hands ASAP. They're my go-to for used pallet rack!
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Keith R.
Jul 23, 2024
Tom Oliveira at American Surplus has…
Tom Oliveira at American Surplus has taken great care of us. The attention to detail is outstanding and their ability to answer questions and provide us with the product we are looking for is second to none.
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Jennifer C.
Jul 23, 2024
Exceptional product and customer service!
I had an exceptional experience with Josh during my recent purchase with American Surplus. Josh has a deep knowledge of the products and was able to answer all my questions. What impressed me most was his willingness to go the extra mile to ensure I found exactly what I was looking for. I am looking forward to working with Josh and American Surplus again soon.
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Phil
Jul 23, 2024
They really know what they are doing.
Mr. Tom Oliveira went above and beyond to meet my needs. He was very helpful, and very knowledgeable and respectful. He was a delight to work with. I highly recommend this company for all your shelving needs. And, ask for Tom. But, I'm sure anyone else is just as helpful.
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Joseph P.
Jul 23, 2024
Excellent service
Wonderful experience dealing with Josh W in sales. He was able to find me the perfect shelving for my workspace. Will be doing business with Josh and American Surplus again in the future. 10/10 would recommend.
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Nick
Jul 23, 2024
Tom gets the job done at American Surplus
I had a request from my customer for some racking, after calling this company and dealing with Tom -- he told me I would have a quote for exactly what I was looking for as soon as possible. I received a quote the very next day with stellar pricing and availability. I was able to quickly turn this around to my customer and secure a great order. Tom made this an easy and hassle free process and I will certainly look to buy again from this company and specifically Tom when the opportunities arise.
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