American GreetingsReviews of americangreetings.com

I tried without success several times to send my friend a birthday card today. I kept getting this error message "invalid json sting." So I called the customer service number, after going back and forth, she put me on hold only to return to say there was a broader issue. Hello!!!. Then she suggested that I go to the browser to send the card. I told her I wanted to cancel the account. She said she could cancel it, and it would not automatically renew. I asked if I would receive a refund since the issue was not my fault. She said, "There's no refund after thirsty days." I said I was going to contact the BBB because I felt they were taking my money for a product I couldn't use. She asked if I could hold again. When she returned, she said she had issued a refund and it would take 3-5 business days for it to appear on my card. Their cards are awesome, but the app is useless when it's not available when you need it.

absolut rip-off. Cards were never sent. No replies to any of my queries. Still trying to get my money back. Paypal case has been opened.

The card was sent but the experience was terrible. Very confusing. They are only after $ and long term Had to sign up for membership They say you can do 6.99 month but when you do mandatory membership it’s 29.99 year. Who wants such a commitment. Don’t care for auto renewal either.

What a terrible product. You can't edit, i.e., change margins or spacing. I called customer service and got a message that "due to unforeseen circumstances, we are closed". Please call back during normal business hours (I made the call during those hours).

I had a 1-year subscription and everything worked great until 6 months in, right at Christmas time, I could not log in starting December 17. And on December 22, I quit trying. The phones did not work nor help from emailing them. Lost all my contacts and cards. If I cant't get a partial refund, I'll file a complaint with the BBB.

I tried several times and many minutes to "Start My Free Trial" and every time there was a problem with the payment. I checked the balance on my card and there were sufficient funds to cover the automatic billing for a year, so I don't know what the problem was. Fine by me if they don't want my money, I'll spend it elsewhere.

I think the company sucks I was a employee my paycheck was stolen out of my mailbox been trying to get a hold of someone so you can put a stop on the check but all I freaking keep getting is ( IM SORRY BUT FOR SOME UNFORESEEN REASON WE ARE CLOSED ) so I'm guessing the check has already been cashed and I will bet you anything they say well it's been cashed so we can't do anything about it if your damn company would answer the freaking phones I would not recommend working here at all

Don’t sign up for this service unless you plan on keeping it and paying for it for a long time. I got the trial to see if I liked it and then knowing that I would not have anyone I needed to send a card to in the next couple of months, I decided to cancel the trial and pick up a membership in a couple of months. That won’t be happening now! They make it nearly impossible to cancel a trial. There’s no way to cancel it online, they do not answer emails, and to reach them by phone is very difficult. They’re only available weekday business hours and you’re on hold forever. So if you work during those hours like myself, good luck getting a hold of them.