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American Greetings (americangreetings.com) has 96 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Charlene L.
This company is the worst!!!! Do not get suckered in to giving them your credit card info!! They will continue to take money from you even after you cancel automatic renewal. I went to my Cc company and also complained to American greeting several times and still no help reversing payments and canceling automatic renewal!!! I’m sending complaint to anybody and everybody I can to get the word out that they are crooks!!!
Pam
Cancelled my service and checked several days later and it’s back on! Scam company!! Do not join their service!!!
Cheryl P.
Beware of this SCAM called trial period. I was required to cancel trial period on 1/6-which I did in the morning only to get charged $29.99 that night. Reached out to customer service - no response for a week and then an email that told me to read their terms of service. Reached out a second time-same response. Believe the reviews!!! Stay away from the trial period cause there is no such thing! Besides the fact - cards are lousy!
Mary F.
I signed up to use their services to send holiday cards to all my LinkedIn connections as I had done twice in the past years. After trying to export my contacts to their site to send out cards, I found that they no longer support this feature. I immediately requested a refund via explaining the reason for my request. A customer rep replied to my email stating that they do not issue refunds. I again reached out to customer service explaining that I had requested to cancel my account, that it had not been done, and that I had not received ANY services for the money I paid, and that I do not wish to use them going forward. Again, I was told they don't issue refunds for any reason, but that they would cancel my account immediately. Based on other reviews I've read, their customer service is horrible and their features pale in comparison to other websites offering the same services. The amount I was requesting was less than $10 but it seems they weren't interested in retaining my business! I will never do business with them again!
Vikki H.
I am a part time merchandiser. After telling us to work our tails off at Christmas time to get out all product and make the stores look nice, we just got the notice last week that they are cutting our hours until March! I can’t live on three hours of work a week!!!
Brian
Terrible company with terrible customer service. If I could give zero I would.
GB
Total bait and switch! They do not give you your money back and cancel despite you doing exactly what you are told to do by the 7th day of the trial period. DO NOT TRUST THIS COMPANY! Not American at all! STAY AWAY FROM THEM!
Cindy C.
If I could give a 0, I would. I never leave negative reviews until now. Please don't join American Greetings online. They cheat you and charge you even when you cancel within the trial period. They also kied about the fee when I called. It is not $6.99 as I was told but $29.99. Customer Service is horrible and we are fighting this unfair and dishonest charge. Awful company with very poor reviews on Yelp, too. Buyer Beware!
