American GreetingsReviews of americangreetings.com

I sent Christmas card and $200 gift card on Dec 24. In early Jan I received email from AG that gift wasn't picked up. I contacted daughter but she never received it. I went back to card and RESENT it. I received note from AG that card was delivered and gift picked up. I sent message to daughter and she NEVER RECEIVED IT NOR DID SHE GET THE GIFT CARD. I've written two inquiries to customer service. No response in 10 days. There is no phone number to call AG. This used to be such a great company. I've used them for many years. No more. I turned off auto renew! I'm bitterly disappointed. And who got the $200? I'm going to contact BBB and my Bank. I'm hoping for a recovery of the money.

Horrible customer service. Very poor functionality of web site. American Greetings used to be a trusted name - no more. Beware - this is without doubt the worst on-line retailer I have encountered - do not give them your business!

Got charged from this company without even signing up at all, I hadn't (or anyone else in family) visited this site but there's a £22 charge on my statement. How did they do this? Steer well clear of this scam company😡

This company is deceptive! The 7 day free trial is a hoax! As soon as you make a greeting card they charge you! I emailed and called to refund the $32.99 charge, but they refuse. Dispute it through your credit card company. I can’t stand bait and switch companies.

Horrible! Waste of money! Never again. Several of my recipients never received their greeting. They checked their trash and spam folders and nothing there. This past weekend AG informed me that I do not have an account and yet I’ve paid until the end of this year. Customer service assured me I do have an account and asked me to change my password. On my iPhone the keyboard does not pop up so I cannot type in my new password. So I'm using their temporary password. One problem after the next. The greetings, except for the Martin Short smash up, are hokey and childish. They really do need to step up the quality of their selection. I guess I'm not surprised that reviews on several sites are hovering around 1/5. If dissatisfied customers could give 0 I’m sure they would.

Bait and Switch… company offers 7 day free trial but has a button that you “think” lets you create a card. It actually is an instant activation and full charge to your bank account. F- is what they should get.

I couldn't give 0 or negative stars. Do not use this company. Do not trust this company. My friend was not able to access the $50 gift I sent. It was supposed to be returned on the 30th day, but instead, they kept the $50 and withdrew another $5 from checking account without authorization, for an unknown reason. Despite emails with customer service, including sending them proof with emails and screenshots, they did nothing. American Greetings may have once been a legitimate company, but their online presence is nothing more than a scam. The gift was never supposed to be retrieved. Look at the other reviews, which pretty much all say the same thing. Use another company.

It's a HUGE rip-off!! They tell you that you have a 7 day free trial period but you don't - they charge your bank $35 right away. I'm contacting the FTC and reporting this sham company.